Program Resource Specialist, Mass Media & Strategic Communications

University of Tennessee • Martin, TN

207d

About The Position

The Program Resource Specialist for the Department of Mass Media & Strategic Communication at the University of Tennessee Chattanooga is responsible for managing the daily operations of the department. This role includes providing administrative support to the Chair, 12 faculty members, and all MMSC majors, as well as supervising the Program Support Assistant and student employees. The specialist will handle various financial and administrative tasks, maintain personnel files, and assist with faculty and staff searches vital to reaccreditation.

Requirements

• Knowledge of office procedures
• Communication skills to include excellent verbal, written and interpersonal competencies
• Excellent organizational/detail abilities to manage, prioritize and multi-task
• Ability to be self-motivated, self-disciplined and to maintain confidentiality
• Skilled in accounting and bookkeeping procedures
• Computer proficiency skills, to include both Word and Excel software

Responsibilities

• Manages the daily operations of the Department of Mass Media & Strategic Communication
• Serves as the Administrative Support Specialist to the Chair, 12 Faculty Members and all MMSC Majors
• Supervises Program Support Assistant and Student Employees
• Reconciles ledgers and procurement cards; enters invoice payments; processes deposits; enters and pays contracts
• Maintains personnel files, vitae, syllabi, files and databases for outreach initiatives, equipment and key inventories
• Maintains digital backup to all files
• Prepares and processes position descriptions; prepares and processes travel expense reports
• Conducts interviews of Student Employees candidates and Program Support Assistant
• Assists with faculty/staff searches and functions vital to reaccreditation
• Enters and processes new hires; meets with new hires to brief them on departmental policies; secures devices, keys and supplies for new hires
• Makes reservations for guest travel and departmental events; provides clerical support for guest travel and special events
• Attends faculty meetings and training sessions
• Enters and reconciles payroll for student employees, staff members and chair
• Prepares and processes journal entries
• Processes termination requests, additional pay requests, adjunct and overload pay requests
• Enters, verifies and maintains course entries in Banner; enters financial aid overrides
• Assists with drop/add forms as needed
• Maintains office supply inventory
• Creates/maintains/revises advisee databases files, and Banner entries
• Submits requests for course material and textbooks
• Greets and serves students, parents, and visitors
• Receives and makes phone calls; takes messages for faculty and staff
• Receives and sends emails to students, faculty and staff
• Posts slides to the digital signage; maintains job and internship postings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree