Program Quality Lead

RTX • Marlborough, MA

2d • Onsite

About The Position

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking an onsite Program Quality Lead to be part of the Above Deck Equipment IPT on the Spy 6 program. You'll develop and monitor quality metrics to drive proactive continuous improvement initiatives, both internally and with suppliers, partner with DCMA to drive improvement in customer satisfaction, and working closely with integrated teams to further the success of the program. In the program quality role, you will support GCAR resolution, work closely with both the TRIMM and Array QPLs to ensure contract requirements is met and quality product is delivered on time. To accomplish this, we are seeking a quality professional who has experience managing and working supplier improvement projects, with the ability to navigate/communicate/influence suppliers to actively participate in APQP/CORE/Zero engagements. This position is an onsite role in Tewksbury, MA or Marlboro, MA or Portsmouth, RI

Requirements

• Typically requires a Bachelors’ Degree and a minimum of eight (8) years of prior relevant quality experience with bench strength in CORE/APQP supplier engagement.
• Certification as a Customer Oriented Results and Excellence (CORE) apprentice or Six Sigma Green Belt.
• Working experience in supporting design and/or manufacturing process
• Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
• Working experience in failure and root cause analysis, corrective and preventative action.
• Working experience in engineering concepts and design analysis techniques
• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

• ASQ CQE Certification
• Experience in APQP methods (including FMEA, Control Plan, FAI/AS9102, SPC) with demonstrated ability to mentor cross-functional team
• Experience interpreting and ensuring compliance to TDP requirements and QMS requirements
• Experience working in a dynamic environment, requiring prioritization and flexibility to support conflicting requirements
• Experience with AS9100 and/or ISO 9001 quality management systems
• Demonstrated experience in RCCA and Continuous Improvement projects
• Experience in PRISM, Business Warehouse, or RCAS
• Experience achieving results and continuous improvement
• Experience making decisions, with limited information
• Experience applying; Critical thinking skills
• Leading without authority
• Communication skills

Responsibilities

• Serve as a member of the Program team, ensuring successful program performance, deliver conforming products/services through effective collaboration and compliance to processes and procedures.
• Oversee integration and implementation of cross-functional teams to ensure alignment to quality and customer requirements per the program quality plan.
• Guide and participate in CORE/APQP projects to drive proactive improvement.
• Serve as a program quality liaison across customer organizations (Defense Contract Management Agency (DCMA) and United States Government (USG)), as well as relevant factories and engineering labs as first responder for quality issues and concerns related to production products.
• Collaborate with cross-functional teams and program stakeholders to define and implement quality improvement strategies.
• Review and approve changes to the technical data package, assign actions when necessary and complete actions in a timely manner when assigned. This includes but is not limited to: Peer reviews, Engineering Review/Change Control Board (ERB/CCB) and/or Design reviews.
• Engage on both strategic and tactical levels, focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program teams and customers.
• Oversee root cause corrective action (RCCA), GCAR, customer escapes, and FRACAS activities for systemic issues and to ensure extensive RCCA.
• Participate in the R&O board to ensure opportunities and risks are loaded/mitigated/captured.
• Up to 15% travel may be required to support various program activities.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level