Program/Project Manager - I-Banking Regulatory, Vice President

Santander•Boston, MA

About The Position

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The role is part of the COO Cross/Transformation Team within Corporate and Investment Banking (CIB) Chief Operating Officer (COO) organization. This is a role leveraging both Program Management Office (PMO) and project execution/consulting skills providing solutions for CIB US with a focus on regulatory and non-financial risk related initiatives. Qualified candidate must have extensive program/project management experience and should be able to work independently to conduct analysis and proactively bring proposed solutions in support of business goals. Knowledge of industry standards and best practices in regulatory and control aspects of the Markets, Banking and/or Leverage Finance businesses is important. The ability to think, communicate, and support and/or drive execution is key. The role will provide support for various projects within the CIB COO organization, coordinating teams of internal staff and external partners supporting the execution. S/He will also serve as mentor to more junior staff and those who are responsible for supporting key operational functions and providing recommendations for improvement.

Requirements

Bachelor's Degree; in Finance, Accounting, Engineering or equivalent field or equivalent work experience.
Must possess 10 years of program/project management and business planning experience within a financial services organization.
Experience building partnerships and consulting effectively with leadership.
Experience in one or a combination of the following: project management, implementation of end-to-end processes, business operations or strategic planning in financial services.
Understanding of and experience with Waterfall and Agile methods.
Ability to consult, build, and maintain solid working relationships in and outside of immediate department
Ability to determine and report status and priorities/metrics to senior management
Ability to manage multiple small to medium sized projects simultaneously
Ability to research, analyze, document, and present organizational metrics that drive business decisions,
Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
Ability to work as an individual contributor and lead teams
Comfortable managing large teams/groups without direct reporting relationship
Proven success with in-person and virtual meeting facilitation with mid and senior level stakeholders
Expert Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Ability to create audience-appropriate and professional management presentations (PowerPoint and Excel-based). Includes presentations used to facilitate management working sessions through senior executive briefings
Excellent verbal, written, and interpersonal communication skills
Knowledge and understanding of Investment Banking industry: products, services, operations and systems
Understanding of the regulatory landscape related to financial services with an emphasis on those impacting Investment Banking.
Strong attention to detail and accuracy skills

Nice To Haves

Working knowledge of Spanish will be a plus but not required
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

Develops and maintains an understanding of overall business functions with in-depth knowledge of specific areas/functions and related activities.
Initiates, leads and/or supports projects that have a high level of complexity and visibility/impact across the organization.
Oversees and may contribute to the development of project definition and scope at the project level.
Organizes and defines parameters of assigned projects and assembles relevant data for said project(s). Participates in and leads the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
Represents the business as the subject matter expert on special projects and initiatives, as necessary
Monitors key milestones and outcomes of responsible projects in the program throughout the project lifecycle to ensure adherence to established quality standards.
Serves as focal point for external vendors/service providers regarding daily operational activities within the projects assigned.
Manages/leads projects involving multiple stakeholders and drives the formulation of business processes and requirements
Coordinates resources in different geographies, to resolve complex issues, improve systems/processes, and facilitate integration between systems
Validates information and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions.
Maintains the governance for the projects assigned and escalate issues as needed. Support development of presentations, dashboards, reports and other team and executive level project communications and documentation
Supports the COO leadership team during the analysis of new initiatives, escalation of issues and during the planning for the next strategic life cycle.