Program Outreach and Engagement Specialist

Centerstone•Bradenton, FL

2d•$17 - $23

About The Position

Responsible for coordinating and conducting program outreach services in the community and internally within Centerstone. Coordinates the recruitment, selection, onboarding, and retention of direct care staff and program participants. Assists in the development and implementation of processes and programs designed to maximize employee productivity, performance, and engagement. Supervises and assists with developing and facilitating the organization's employee training and development programs. Build and maintain positive working relationships with all community resources and colleagues. Responsible for understanding Centerstone programming. Performs administrative and clerical services in order to ensure effective and efficient operations.

Requirements

Effectively communicate via written, verbal, in person and virtual methods.
Strong computer skills.
Experience with Microsoft Word, Excel and Outlook a must.
Highly organized with proficiency in written and oral communication.
Strong interpersonal skills and ability to build positive relationship with colleagues and community partners is of paramount importance.
Other skills include: good-judgment, punctuality, outgoing and friendly, independent, a good work ethic, and project management.
Project coordination skills
The ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
Sensitivity to confidential matters may be required.
High school diploma or GED required.

Nice To Haves

Experience working in an organization which provides behavioral health and/or addictions treatment services preferred

Responsibilities

Learns about and can speak on Centerstone programs and services, employee vacancies, clients served, and general job duties performed in each program.
Coordinates with Team Leaders, Supervisors, and Administrative Assistants to gather information regarding program needs.
Attends program outreach events and job fairs in an effort to identify program participants or qualified candidates for employment.
Provides telephone and face-to-face screenings with employment candidates to determine which program(s) may be most appropriate .
Coordinate with Hiring Managers and Talent Acquisition to ensure a smooth process for recruiting, interviewing, and hiring new staff.
Provides administrative and clerical services in order to ensure effective and efficient operations.
Through outreach activities, increase contacts with community partners, education institutions, and other agencies to increase recruitment of employees and promote Centerstone programs and services.
Document activities in a timely manner.
Engages clients in the participation of treatment services by reviewing consents and coordinating the entry into client’s electronic health record.
Develops and implements internal employee training program focused on long-term growth and career development, courses, or other instructional materials or educational tools.
Enhances the employee experience through onboarding, training, education, mentoring, career pathing, or similar programs, ensuring that programs align with organizational needs.
Performs other related duties as assigned by supervisor.