KAP 2026-2027 - Program Operations Associate - Principled Business

Stand Together•Pennsylvania, PA

5d•Remote

About The Position

Principled Business is seeking a full-time, remote Program Operations Associate to support the execution of our convenings, salons, trainings, cohorts, and program content. This role works directly with and supports program leadership. The Associate will help translate program plans into well-coordinated execution, ensuring that logistics, communications, materials, and follow-through are handled with consistency and precision. This is a high-execution role for someone who is organized, detail-oriented, and able to manage multiple moving pieces without dropping the ball.

Requirements

Strong organizational skills and consistent follow-through.
Clear writing ability with solid editorial instincts.
Ability to manage multiple workstreams and meet deadlines.
High attention to detail and process reliability.
Familiarity with spreadsheets and collaborative tools.
Interest in program execution, events, or operations within a mission-driven organization.

Responsibilities

Program Delivery and Logistics Support planning and execution for virtual and in-person programs, including run-of-show documents, timelines, and checklists.
Coordinate logistics and communications with speakers, facilitators, and participants.
Prepare and organize materials for sessions, including agendas, participant packets, links, and notes.
Draft and refine participant communications, including confirmations, reminders, and follow-ups.
Support onboarding workflows such as registration, calendar coordination, Zoom links, and FAQs.
Ensure participants have clear, timely information and a smooth onboarding experience.
Proofread and lightly edit program curricula, handouts, and supporting resources.
Maintain an organized internal library of program assets, templates, and recordings.
Capture session notes and convert them into clear, usable internal documentation.
Build and send post-event surveys, track responses, and summarize key insights.
Support participant follow-ups and interviews, including scheduling, note-taking, and synthesis.
Maintain a running log of feedback, including themes, wins, pain points, and improvement areas.
Maintain accurate rosters, attendance records, and basic program metrics.
Track action items and deadlines across program workstreams.
Produce lists, exports, and recap notes to support program management.
Draft and refine promotional copy for programs, including email invitations and short-form content.
Support outreach to targeted audiences and partners to drive attendance.
Coordinate simple asset needs such as speaker bios, session descriptions, and materials organization.
Track basic promotion performance and summarize results.