Program of Initial Resettlement (PIR) Specialist

World Relief • Austin, TX

4d • $23 - $25 • Hybrid

About The Position

World Relief seeks Program of Initial Resettlement (PIR) Specialist to provide support, services, and service enrollment assistance to newly arrived refugees as a part of their integration into a new country. This role is based out of the Austin office.
Hybrid schedule: 3 days in office/ 2 work from home
This is a limited-term position funded through a grant agreement until 9/30/26 and contingent upon funding extension.

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Proficient in Microsoft Office applications
• Ability to work a flexible schedule including occasional early mornings, evenings, and weekends
• Bachelor’s degree or at least one-year experience in an office environment
• Valid Driver’s License and good driving record

Nice To Haves

• Fluency in an additional language such as Spanish, French, Arabic, Swahili, Lingala, Farsi, Dari, and Pashto is preferred
• Demonstrated understanding of case management processes--extremely detailed orientated and excellent time management skills
• Strong verbal and written communication skills
• Skill and sensitivity working with people from various backgrounds and beliefs
• Ability to prioritize, multi-task and organize in a fast paced and fluid environment
• Ability to work with minimum supervision and resolve problems/issues promptly and effectively
• Ability to work well on a team in a synergistic work environment, a flexible and motivated team player
• Previous case management experience preferred
• Previous professional experience in social services sector strongly preferred

Responsibilities

• Provide community orientation, advice, and assistance in addressing basic needs
• Assist refugees with appointments and other health related appointments
• Assist clients in creating budgets and provide basic financial information
• Work to ensure client enrollment to public benefits (as applicable), enrollment in ESL classes, and encourage clients to engage in further integration programs and legal services
• Assist clients in creating individualized service plans that are goal oriented and tailored to individual needs
• Maintain and complete detailed and accurate records of client files, case notes, and reporting records and submit monthly program reports
• Encourage participants to work towards self-sufficiency and early employment (if applicable)
• Perform home visits and evaluations during service period
• Identify and address barriers to successful resettlement and integration • Operate as a cultural broker between volunteers, church groups, service providers, and refugees
• Maintain regular communication with clients through phone calls, emails, and office visits
• Complete reports, service plans, and other tasks related to the Reception and Placement Program
• Other tasks as assigned by supervisor and director

Benefits

• World Relief offers a competitive benefits package and employee discount program for full-time employees.
• World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level