Program Monitor

Philadelphia Works Inc • Philadelphia, PA

81d

About The Position

This position is responsible for properly monitoring the performance of specific contracted vendors on a regular basis to ensure current funding and organizational programmatic compliance is being met and that overall progress is trending in the right direction and processing supportive services documentation.

Requirements

• Associates degree from an accredited college or university in Business Analytics (preferred)
• 1-2 years’ experience in monitoring, auditing and/or quality assurance experience
• Ability to learn and grasp WIOA and TANF regulations
• Highly analytical with a willingness to deal with tedious, repetitive work
• Strong attention to detail and a drive for accuracy
• Strong organizational and problem-solving skills
• Excellent written, verbal, and interpersonal skills
• Proficient in Word and Excel
• Ability to communicate effectively with all levels of staff and manage relationships with vendors
• Ability to travel to various locations throughout the city

Responsibilities

• Monitor contractor programmatic performance and create reports of findings
• Conduct quarterly large audits (10% - 15% of files per center) to ensure quality meeting notes and compliance requirements are met
• Analyze data for trends and training needs, and generate finalized findings report for management
• Perform monthly strategic spot checks based on quarterly audits
• Conduct annual WIOA compliance monitoring
• Review CWDS data trends for WIOA and TANF programming
• Make recommendations based on summarized findings of regular monitoring
• Assist with maintenance of shared data tracking tools for active project summaries and reporting
• Participate in the development and periodic update of programmatic monitoring tools
• Validate data of key performance benchmarks and measurable skills gained for active projects
• Process incentives and support services reimbursements for project participants
• Assist with project monitoring of goals and objectives
• Collaborate with Program Representative and Research & Data team for consistent communication
• Monitor CWDS and other data systems for trends and gaps
• Work closely with Program Representative staff to develop training and tools for compliance-related deficiencies
• Conduct regular visits to Contractor Sites for programmatic monitoring
• Review EARN Incentive and WIOA Supportive Services documentation for accuracy
• Communicate with vendors regarding discrepancies and additional information needed
• Provide feedback, technical assistance, and staff training related to EARN Incentives and WIOA Supportive Services
• Prepare final invoice and summary of findings for finance team
• Attend project specific meetings and trainings as required
• Perform other job-related duties as assigned

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Tuition assistance
• Life insurance
• Disability insurance
• Company-paid vacation
• Personal days
• Sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees