Program Monitor

Salvation Army USA•San Francisco, CA

39d•Onsite

About The Position

The Program Monitor assists in providing our clients with a safe environment so they can begin addressing aspects of their lives in a peaceful setting. The Program Monitor is a frontline worker responsible for maintaining the safety, integrity, and security of the Center. Documents all daily activities and carries out administrative functions to support the program and its overall operations.

Requirements

High School Diploma or equivalent (required)
First Aid and CPR certification (within first fourteen days of employment - company provided).
Tuberculosis clearance (within first seven days of employment - company provided)
Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency

Nice To Haves

Bilingual in Spanish (preferred)
Proficiency with Microsoft programs
Integrity to handle sensitive information in a confidential manner
Excellent organizational skills and ability to multi-task with follow-through
Culturally competent and able to work with a highly diverse population
Knowledge of co-occurring disorders and trauma-informed environment

Responsibilities

Observe all persons entering and exiting the building
Document, inform, and report all incidents and daily activities that occur during the shift
Answer the main facility telephone, take messages, and/or direct callers as appropriate
Facilitate Medication Observation according to policy and procedure
Support searches in the residence for contraband
Enforce house rules, procedures, and protocols for clients
Distribute sorted client mail as outlined in the procedure
Perform regular security and wellness checks throughout the facility
Assist in emergency disaster responses and emergency drills
Respond to all incidents
Assist other departments of the center to prevent disruption of operations
Assist in the admissions and exits of clients as directed by the Shelter Manager.
Assist with sanitization of program high-touch surfaces to maintain a healthy and safe program facility
Other related duties as required