Program Manager - South Beach Bridger Program

BALTIC STREET AEA INC.•New York, NY

About The Position

The Program Manager teaches the principles and practices of recovery, self-help in leading by example while supervising departmental staff in day-to-day activities.

Requirements

High School diploma required. New York State Certified Peer Specialists certification (Active) - or must be Re-certified within 5 months of hiring.
Previous experience in a supervisory or leadership capacity is a must.
Experience working with individuals that receive behavioral health services.
The ability to work as an effective team member is essential.
Proficient in Microsoft Word, Excel, and internet navigation
Knowledge of government entitlement programs and Support (IPS) supported employment model, with a minimum of one year of Human Services Experience and preferably one year experience managing staff.
Selected candidates must be vaccinated against COVID-19 and have received a booster shot. Baltic Street Wellness Solutions will require selected candidates to submit proof of complete vaccination against COVID-19 and having received a booster shot. If a candidate has a qualifying medical condition or religious exemption that contraindicates a COVID-19 vaccination, an exemption form should be requested from Human Resources.

Nice To Haves

Knowledge of AWARDS/Foothold a plus.

Responsibilities

Supervise departmental staff members weekly in a departmental staff meeting, evaluates/trains on boarding new departmental staff
Oversee staff daily, provide departmental staff in weekly individual one-on-one meetings
Approve time-off requests, office supply orders and requests to reschedule activities pertinent to work/client relations
Actively ensure all departmental staff members submit a timesheet monthly and that they are receiving their paychecks
Attend South Beach Psychiatric Center (SBPC) staff training and attend meetings with other organizations (ex. DMH, Brightpoint Health etc.)
Maintain office functions (such as: group coverage, assign clients, other tasks to serve clients, entered data required, attendance (both clients and staff)
Troubleshoot any departmental provider relation, AWARDS, or any other software issues
Attending site visits, audits and any other departmental meetings as needed
Various tasks assigned by the supervisor or corporate headquarters that are necessary to meet service contracts
Reports Levels of Service for Department of Health and Mental Hygiene (DOHMH) and quarterly demographic report
Conduct training, maintain departmental filings standards and make sure staff are working towards all proper certifications
Confirm that staff is maintaining/working towards Peer Certification(s), and any other webinars or training Corporate/Division Director sees fit
Generate write-ups/incident reports when staff are not complying with company standards
Maintain fire drill log, staff scheduling, staff medical documentation, and coverage when staff members are absent
Comply with all guidelines to protect confidential client documentation, maintain DOHMH correspondence
Review clients charts/audit charts for efficiency ensuring staff is maintaining all filing standards
Distribute/maintain Metro Cards, postage stamps, policy/procedure development, petty cash any check requests as needed
Attend the manager’s meeting twice a month to relay any relevant information to departmental staff members
Always demonstrate competence in a culturally competent manner
Other duties may be assigned by the agency or Division Director. Ability to conduct community outreach with other non-profit agencies or advocacy groups in the community.