Mountain Veteran Program - Program Manager

Sundance Mountain Resort • Provo, UT

13h • Onsite

About The Position

The Program Manager position is a full-time position based in Sundance, UT. This role works closely with the Executive Director and Sundance Mountain Resort team to coordinate and execute all programming offered by the Mountain Veteran Program. The Program Manager is primarily responsible for delivering multi-day veteran programs, ensuring each participant receives a seamless, supportive, and meaningful experience from application through program completion. The ideal candidate is comfortable working both in an office setting and outdoors, as this role requires hands-on, on-site program delivery in mountain environments. The ideal candidate thrives in a dynamic environment, cares deeply about the veteran community, and enjoys blending logistics, relationship-building, and direct program execution.

Requirements

• 3-5 years of experience in programming or project
• Successful experience managing and delivering program
• Ability to work flexible hours, including evenings and weekends during program delivery
• Excellent oral, interpersonal and written communication skills.
• Outstanding organizational, presentation, and attention to detail skills
• Proficient in Microsoft Office products.
• Passionate about the mission and vision of the organization and establishing lasting relationships with participants, volunteers, donors and vendors.

Nice To Haves

• Military experience and/or nonprofit experience are a plus.

Responsibilities

• Work closely with the Executive Director and Sundance teams to deliver all programming offered by the Mountain Veteran Program
• Coordinate and deliver multi-day programs at Sundance Mountain Resort
• Oversee logistics including lodging, activities, transportation, dining, and participant support
• Serve as a primary point of contact for participants before, during, and after programs
• Support participant intake, documentation, and onboarding processes
• Provide on-site program support, including active outdoor facilitation, participant engagement, and troubleshooting
• Maintain program records, waiver collection, participant data, and CRM systems, and assist with inventory management and equipment coordination
• Assist in fundraising event logistics and coordination as assigned.
• Assist with the creation and production of newsletters, social media communication, website management, and other promotional
• Utilize a program evaluation framework to assess the strength of each program and identify areas for improvement to achieve mission-driven results.
• Coordinate with Sundance departments and external partners to deliver program activities
• Assist with program evaluations, feedback collection, and continuous improvement efforts
• Contribute to planning and development of future MVP programs
• perform miscellaneous job-related duties as

Benefits

• Medical, Dental, Vision, Short and Long-Term Disability, Paid Vacation, Crisis Pay, 401(k) with organization match.
• Participation in Sundance Mountain Resort staff ski privileges and food & beverage, activity, and retail discounts.
• Voluntary participation supplement life, accidents, and hospital confinement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed