Program Manager - 11-306 - SC/ Tiny Homes Village

The Salvation Army Southern CaliforniaLong Beach, CA

About The Position

Working as part of a multidisciplinary team, the Program Manager is responsible for evaluating and directing the care and supervision of residents. In addition, the Program Manager supervises all program site staff.

Requirements

  • BA in human services field with minimum of two years of experience (or) at least four years of experience in a comparable setting.
  • Ability to read, write, speak and understand English.
  • TB screening within the first month of employment.

Nice To Haves

  • Bilingual English/Spanish strongly preferred.

Responsibilities

  • Monitor, implement and enforce the applicable policies of the program.
  • Ensure compliance with all applicable laws and regulations that govern the program, including Title 22 specifications.
  • Recruit and determine eligibility of residents and coordinate intakes.
  • Maintain and actively manage a list of eligible clients.
  • Ensure the accuracy of resident records, evidence of goals completed, and the compilation of data for demographic reports.
  • Participate in each resident’s individual service team meeting and case conferences.
  • Monitor each resident’s individual service plan.
  • Participate in quality management meetings by providing up to date information on resident’s outcomes as required by funding contracts.
  • Maintain and update resident’s information as required by HMIS.
  • Ensure that each client is up to date on required documentation for requalification of program.
  • Provide appropriate referrals for clients, including referrals to permanent housing.
  • Assist the Director with employee education and training.
  • In coordination with the Director, provide monthly supervision for each frontline staff member and regularly evaluate their performance.
  • Ensure the scheduling of front-line staff as required by licensing for staffing ratios.
  • Liaise with licensing and other governing agencies regarding incident reports, extensions and other established procedures.
  • Document monthly invoices from funders and vendors.
  • Perform monthly statistics as required by The Salvation Army.
  • Monitor resident savings plans and other identified stabilizing life skills.
  • Rotate on-call status with Program Director.
  • Ensure HIPPA compliance regarding all client matters.
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