Program Manager, Worldwide Grocery Category Management

Amazon.com, Inc.•Nashville, TN

29d

About The Position

Do you want to be a part of the growing area of grocery at Amazon? The Worldwide Grocery Category Management team is searching for an exceptional and experienced Program Manager. You will be working to manage and shape new processes across our various channels and banners. As a Program Manager, you should possess a strong customer focus, great retail instincts and be practiced at applying project management skills. Program management at Amazon is inherently cross-functional. The successful candidate will have strong quantitative and analytical sills and be comfortable working from concept through to execution. This position will work closely with partner teams to determine root cause of operational challenges, drive process improvements and present findings and recommendations to business partners and management. In this role you will be supporting our Vendor Managed Inventory (VMI) program, this program is essential for us to offer best in class grocery selection to our customers. This role will require working both internally and externally with our vendors to build and enhance the program. As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You'll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you'll identify exciting new opportunities and will take the lead when it comes to designing their implementation. Worldwide Grocery Category Management is a dynamic and innovative org, where we are passionate about revolutionizing the grocery shopping experience. We are a team of diverse group of talented professionals dedicated to reshaping how customers access and enjoy fresh, high-quality products. At Worldwide Grocery Category Management, we embrace a fast-paced, entrepreneurial environment that encourages creativity, agility, and a commitment to delivering unparalleled service in the rapidly evolving world of online grocery. Together, we are building the future of convenience and customer satisfaction at the intersection of technology and everyday essentials.

Requirements

3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams

Nice To Haves

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Master's degree

Responsibilities

Manage the implementation of productivity improvement programs across our stores (both online and in physical stores)
Partner with tech teams to deliver new systems and processes to support this line of business
Support these programs and hold other stakeholders accountable for progress on key actions and deliverables
Create reports and metrics to demonstrate progress towards goals, provide new insights, and regularly update senior leadership
Actively seek feedback from key stakeholders and partner with tech and non-tech teams to drive continuous improvement