Amazon.com-posted 3 months ago
$66,800 - $142,800/Yr
Full-time • Mid Level
Bellevue, WA
5,001-10,000 employees
General Merchandise Retailers

Join our mission to make Amazon the global benchmark for safety excellence. We are looking for a results-driven and innovative Program Manager to support the end-to-end product lifecycle for Amazon's safety management system. You will contribute to goal-setting, intake, prioritization, requirements gathering, launch, and training support for the WHS organization. You will collaborate closely with customers and stakeholders to develop and launch effective solutions addressing their needs, and design effective communication mechanisms to keep stakeholders informed about priorities, progress, risks, and strategy. This role requires a detail-oriented professional with program management experience in complex operational and regulatory domains. The ideal candidate must possess strong communication skills and demonstrate the ability to influence and collaborate with stakeholders across all organizational levels.

  • Contribute to the strategy and roadmap for Amazon's safety management system, ensuring alignment with customer needs and organizational goals.
  • Manage stakeholder relationships across functions, effectively communicating vision and progress.
  • Dive deep into customer feedback to understand pain points and drive solutions that meet their needs.
  • Implement effective change management strategies for product launches and iterations.
  • Maintain high standards for operational excellence, ensuring efficient processes and clear communication channels.
  • Use high judgment to test assumptions and validate product directions.
  • Establish metrics to measure success and ensure continuous improvement based on quantitative and qualitative feedback.
  • Work closely with Technical Product and Program Managers, engineering teams, and other cross-functional partners to ensure products are delivered with the right feature set and high quality.
  • 3+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams
  • Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules
  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
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