About The Position

The Program Manager, Value Based Care (VBC) Analytics serves as the operational and strategic leader for a healthcare analytics portfolio focused on value-based care outcomes. This role blends program management, project management, product ownership, and agile facilitation (Scrum Master) responsibilities to ensure analytics initiatives are well-defined, strategically aligned, and delivered efficiently. Acting as the operational backbone of the VBC Analytics team, this individual owns intake, prioritization, sequencing, and execution of analytics work while coordinating across clinical, operational, and IT stakeholders. The role emphasizes clarity, accountability, and disciplined execution, ensuring limited resources are focused on the highest-impact initiatives. This position reports to senior analytics leadership and operates with a high degree of autonomy and executive visibility.

Requirements

  • Bachelor’s degree in Business, Computer Science, Healthcare Administration, Clinical Discipline, or related field with an IT focus (Required)
  • 5+ years in a hybrid role combining program management, project management, product management, or Scrum Master responsibilities
  • Proven experience using Azure DevOps and/or ServiceNow for workflow and backlog management
  • Strong facilitation experience across technical and non-technical stakeholder groups
  • Strategic prioritization and portfolio management
  • Agile and hybrid delivery methodologies
  • Requirements gathering and structured intake management
  • KPI tracking and performance reporting
  • Strong executive presence and communication skills
  • Ability to challenge assumptions, enforce prioritization, and drive accountability
  • Process improvement and operational discipline mindset

Nice To Haves

  • Experience in healthcare analytics, value-based care, or population health environments (Preferred)
  • Project Management Professional (PMP)
  • Program Management Professional (PgMP)
  • Prosci Change Management or related certification
  • Self-starter with strong ownership mentality
  • Comfortable operating in ambiguity and fast-paced environments
  • Strong interpersonal skills with the ability to influence across levels
  • Commitment to continuous improvement and professional development
  • Demonstrates a patient- and workforce-centered service mindset

Responsibilities

  • Oversee a portfolio of Value Based Care analytics programs and projects, ensuring alignment with organizational strategy and capacity
  • Manage intake, prioritization, sequencing, and delivery of analytics initiatives
  • Establish and maintain governance processes for analytics work intake and execution
  • Confidently evaluate requests, set boundaries, and decline work that does not align with strategy or capacity
  • Provide program oversight across key VBC domains, including: Patient Panel & Provider Management: Provider attribution, panel optimization, referral analysis, and performance scorecards Population Health Outcomes (Quality): Care gap analysis, quality measure compliance, and payer quality data analysis Population Health Coding (HCC): Risk adjustment, documentation gaps, coding performance tracking Utilization Management (Medical Economics): Medical and pharmacy cost trends, utilization analysis, high-cost driver identification
  • Manage and maintain backlogs, workflows, and dependencies using Azure DevOps and/or ServiceNow
  • Facilitate stand-ups, sprint planning, backlog grooming, retrospectives, and prioritization sessions
  • Track progress against timelines, scope, and quality standards; escalate risks and blockers proactively
  • Monitor KPIs and operational metrics to drive continuous improvement
  • Serve as the central coordination point between analytics, clinical, operational, and IT teams
  • Lead cross-functional meetings to ensure transparency, alignment, and expectation management
  • Translate complex technical requirements into actionable, clearly defined work items
  • Deliver executive-level reporting on portfolio progress, risks, performance, and realized benefits
  • Develop dashboards, reports, and portfolio summaries to support leadership decision-making
  • Standardize program management methodologies and operational processes
  • Ensure consistent documentation, governance, and delivery practices across initiatives
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