Program Manager / Technical Lead

DarkStar Intelligence LLC-posted about 2 months ago
Full-time • Mid Level
Onsite • Washington, DC
51-100 employees
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The On-Site Program Manager / Technical Lead (Site Lead) oversees all contractor work performed under the DHS Office of Intelligence and Analysis (I&A) Watch and Open Source Support Services contract. Serving as the single point of contact for the COR, this role ensures completion of all task order deliverables, maintains quality standards, resolves performance issues, and manages resources within prescribed timelines and funding parameters while supporting a 24/7/365 operational environment.

  • Provide on-site leadership for all contractor personnel supporting Intelligence Watch and Open Source Intelligence (OSINT) operations.
  • Ensure execution of all SOW tasks and deliverables, maintaining presence during core business hours and availability to support 24/7/365 operations as required.
  • Manage, train, and develop a team of skilled, tech-savvy intelligence support personnel, including scheduling, coverage, and performance oversight.
  • Establish and enforce SOPs, workflows, and deliverables for OSINT and Watch operations.
  • Maintain accurate activity logs and track task status to support RFIs and leadership updates.
  • Manage task prioritization, distribution, and completion in accordance with SOPs and mission priorities.
  • Coordinate and communicate with I&A leadership, contract staff, and management to ensure mission alignment and responsiveness.
  • Prepare and submit weekly activity reports summarizing project support, staff coverage, and performance metrics.
  • Serve as the primary liaison for quality assurance, compliance, and contract performance management.
  • Ensure all contractual obligations, deliverables, and reporting requirements are fulfilled on time and within scope.
  • Clearance: Active TS/SCI; existing DHS suitability preferred.
  • Education/Experience: Bachelor’s degree or higher (Project/Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership). Minimum of eight (8) years supporting intelligence services contracts/task orders with contractor personnel; experience directing intelligence operations preferred.
  • Skills: Proficiency with Microsoft Office Suite and DHS data systems.
  • Knowledge: Understanding of DHS I&A intelligence authorities, DHS component missions, and the role of I&A within the DHS Intelligence Enterprise.
  • Intelligence Community (IC) experience, ideally within DHS intelligence analysis functions.
  • Demonstrated success leading teams in 24/7/365 operational environments.
  • Knowledge of I&A intelligence research, analysis, and production processes.
  • Experience managing deliverables and compliance under OASIS+ or similar government contract frameworks.
  • Strong written and verbal communication skills with ability to brief executive-level leadership.
  • Health Coverage: Medical, dental, and vision plans
  • Income Protection: Life insurance, short-term disability, and long-term disability
  • Retirement Planning: 401(k) plan with employer contributions
  • Work-Life Support: Employee Assistance Program (EAP) and legal services
  • Paid Leave: Generous PTO, 11 paid federal holidays, and one floating holiday
  • Legal & Identity Protection: LegalShield and IDShield
  • Additional Insurance: Whole life, accident, and critical care coverage
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