Program Manager - Space Planning Operations, Space Planning Operations

Amazon • Arlington, VA

1d • Onsite

About The Position

AWS Professional Services is looking for a results-driven Program Manager to
lead space planning operations for a growing global workforce. In this role,
you'll own end-to-end execution — from seating allocation and office moves to
process innovation that scales across multiple sites and teams.

You'll partner closely with Global Real Estate & Facilities (GREF), Human
Resources (HR), and Recruiting to translate business needs into actionable
workspace strategies. The right candidate dives deep into data, earns trust
across stakeholder groups, and builds repeatable solutions that outlast any
single project.

This role is based in Arlington, VA or New York City and requires regular
on-site presence.

Requirements

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Nice To Haves

• Bachelor's degree in business, HR, or a related field
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• 3+ years in facilities management, real estate, office operations, or a related field
• Experience with space planning and facilities management software
• Experience managing vendor contracts, procurement processes, or building systems

Responsibilities

• Own space planning operations for a global workforce, including seating allocation, office moves, and re-stacks across multiple sites
• Serve as the primary liaison between GREF, HR, and Recruiting — translating business requirements into clear, executable space plans
• Build and maintain detailed project plans with defined milestones, risk tracking, and regular status updates to stakeholders and leadership
• Identify process gaps, design scalable solutions, and document them for repeatability across teams and locations
• Use data and utilization metrics to surface trends, inform prioritization, and drive decisions
• Manage cross-functional communications, ensuring stakeholders have timely, accurate information on project status and space changes
• Apply GREF policies consistently across all space planning decisions and day-to-day operations
• Take on additional projects as needed, bringing the same rigor and follow-through to each

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level