Program Manager (Social Work) - Holocaust Survivor Program 2G

Elder Care•New York, NY

5d•$65,000 - $70,000•Hybrid

About The Position

Provides support and case management to children of Holocaust survivors. Principal Responsibilities: Conduct intakes, provide accurate information and referrals. Screen and assess clients’ needs, including for entitlements and benefits, emergency cash assistance; make referrals as appropriate. Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans. Provide individual supportive counseling and make appropriate referrals. Facilitate support groups for children of Holocaust survivors. Performs outreach to HSP programs and other organizations serving survivors in NYC to connect with children of survivors. Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed. Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner. Supervise social work students (if applicable). Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary regarding regulatory compliance or good business practices. Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationships with co-workers. Adheres to the organization’s policy regarding absenteeism and appearance and health and safety standards.

Requirements

Master's Degree in Social Work with 2-5 years' experience with older adults and traumatized populations preferred
Proficient in Microsoft Office Suite and other technology
Excellent communication and listening skills
Excellent customer service skills with a focus on treating clients with respect and dignity
Able to multi-task and work independently with great attention to detail

Responsibilities

Conduct intakes, provide accurate information and referrals.
Screen and assess clients’ needs, including for entitlements and benefits, emergency cash assistance; make referrals as appropriate.
Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans.
Provide individual supportive counseling and make appropriate referrals.
Facilitate support groups for children of Holocaust survivors.
Performs outreach to HSP programs and other organizations serving survivors in NYC to connect with children of survivors.
Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames
Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.
Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner.
Supervise social work students (if applicable).
Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary regarding regulatory compliance or good business practices.
Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationships with co-workers.
Adheres to the organization’s policy regarding absenteeism and appearance and health and safety standards.