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The Program Manager, Services Partnerships is responsible for designing, implementing, and managing programs that enable and optimize the performance of our Freshworks service delivery partners. This role ensures that the Freshworks Services partner ecosystem is equipped with the resources, processes, and incentives needed to deliver exceptional customer outcomes at scale. The ideal candidate will be a strategic thinker with strong program management skills, partner ecosystem experience that includes services partners, team management experience, and a passion for building successful partner ecosystems.