Program Manager (Senior Companion Program)

Check Out These Great Henry Street Settlement•New York, NY

24d•$50,000 - $55,000

About The Position

We are seeking a bilingual (English/Spanish), detail-oriented professional with strong proficiency in Microsoft Word and Excel to join our team. The ideal candidate will be able to work independently and support a wide range of administrative and programmatic functions. The role will also collaborate with the Program Director to build and maintain partnerships with city-wide agencies. Additional duties include preparing and submitting volunteer stipend check requests to Accounts Payable, reconciling stipend checks with internal spreadsheets, and distributing checks to volunteers on a bi-weekly basis. The candidate will coordinate activities with other Henry Street Settlement (HSS) departments and divisions.

Requirements

Associate’s degree required; bachelor’s degree preferred
Bi-lingual English/Spanish required
Strong writing, organizational and communication skills
Detail oriented
Strong interpersonal and communication skills
Must be able to work independently
Proficiency in Microsoft Word and Excel
Ability to travel within the 5 boroughs
Must be able to travel within the five boroughs via public transportation
Must be able lift and carry 15lbs

Responsibilities

Manage general administrative duties: answering phones, fax, coordinating mail to and from main office and communicating with station supervisors as needed
Submit volunteer stipend check request to accounts payable, reconcile stipend checks against spreadsheets and distribute to volunteers on a bi-weekly basis
Coordinate with other Henry Street Settlement (HSS) departments and divisions
Attend quarterly supervisor meetings and record minutes
Maintain hard copy and electronic volunteer records: program applications, care plans, letters of agreement, annual appraisal, annual income review
Correspond with current volunteers: send application packets to prospective volunteers; check references; schedule new volunteers for orientation training, record all volunteer hours in excel spreadsheet & electronic database
Assist Program Director with new volunteer trainings and assist in training development
Along with Program Director, develop and implement in-service training courses, education events, cultural tours, health workshops etc.
Conduct biannual surveys and work with volunteers to receive client feedback on volunteer performance
Send monthly client training reminders and other mailings as needed
Liaise with Advisory Council regarding quarterly meeting reminders and minutes
Act as task supervisor and oversee SCP and SYEP interns
Work with Program Director to collaborate with city-wide agencies for partnerships
Assist with community outreach for recruitment and to raise program awareness
Participate and assist with event planning- in relation to two major annual volunteer Recognition Events
Assist with communication and ongoing training of site supervisors to establish program guidelines and responsibilities.
Other related duties as assigned by Program Director or Senior Director