Program Manager, Recruiting Operations

Whatnot•Los Angeles, CA

2d•Hybrid

About The Position

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. The Recruiting Operations team is responsible for designing and scaling the processes, programs, and projects that enable Whatnot’s Recruiting organization to operate at a high level. We partner closely with recruiters and hiring leaders to improve efficiency, raise the bar on candidate quality, and support sustainable growth. As a Program Manager, Recruiting Operations, you will: Own recruiting operations programs for our Engineering, Product, and Design teams Manage interview training programs, including scheduling and delivering trainings and maintaining training materials Own and scale our Quality of Hire program Identify and drive operational improvements to ensure recruiting programs and processes are effective, efficient, and scalable Partner with the Technical Recruiting organization on a variety of initiatives, including: Developing and leading recruiting-focused projects for hiring teams and leadership Driving cross-functional initiatives by facilitating communication, coordination, planning, and execution across recruiting and partner teams Leverage data to define success metrics, evaluate program impact, and inform strategic decisions Contribute to other business-critical recruiting initiatives as needed We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Los Angeles, Seattle, or San Francisco hubs.

Requirements

3+ years of experience in recruiting operations, recruiting, and/or program, change, or project management in a fast-paced, high-growth environment
A passion for building new, inclusive, and scalable programs
Strong ownership, autonomy, critical thinking skills, and attention to detail
A demonstrated ability to think creatively and build programs from the ground up
Excellent written and verbal communication skills
A data-driven approach to problem solving; you enjoy identifying trends and turning insights into action
Adaptability and a growth mindset, with the ability to shift priorities as circumstances change

Responsibilities

Own recruiting operations programs for our Engineering, Product, and Design teams
Manage interview training programs, including scheduling and delivering trainings and maintaining training materials
Own and scale our Quality of Hire program
Identify and drive operational improvements to ensure recruiting programs and processes are effective, efficient, and scalable
Partner with the Technical Recruiting organization on a variety of initiatives, including:
Developing and leading recruiting-focused projects for hiring teams and leadership
Driving cross-functional initiatives by facilitating communication, coordination, planning, and execution across recruiting and partner teams
Leverage data to define success metrics, evaluate program impact, and inform strategic decisions
Contribute to other business-critical recruiting initiatives as needed

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence.