Program Manager, Quality & Registry Research

American Heart AssociationDallas, TX
38d$70,000 - $90,000Remote

About The Position

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an opportunity for a Quality & Registry Research Program Manager, supporting our National Center office in Dallas, TX. This position can be home-based. The Quality & Registry Research Program Manager provides leadership and coordination for registry‑related initiatives across both legacy and emerging programs. The role combines program‑level oversight—policy development, strategic alignment, and performance monitoring—with hands‑on project management for specific research and publication efforts. The manager directs assigned projects, supports author groups and research teams, engages stakeholders, and advances special initiatives and ad hoc priorities. By pairing strategic oversight with disciplined execution, the position ensures registry research programs align with organizational goals and deliver measurable impact. Administrative responsibilities include processing invoices, contracts, requisitions, and expenses within our systems. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Requirements

  • Bachelor’s degree in Healthcare Administration, Business, or a related field.
  • Minimum of three years of experience in healthcare or a public‑health‑related organization with responsibilities in clinical operations, quality improvement, program development, or systems improvement.
  • Experience in project management, communications/marketing, or health technology (required).
  • Strong written and verbal communication skills with a solid command of business English.
  • Experience with market research and market analysis.
  • Ability to approach complex, challenging tasks with a proactive, problem‑solving mindset.
  • Ability to synthesize and communicate complex information in a clear, digestible format.
  • Ability to track and monitor projects and stakeholder relationships.
  • Ability to travel up to 10%, including occasional overnight stays.

Responsibilities

  • Provide program‑level oversight of registry initiatives across legacy and novel programs, ensuring alignment with the Quality Research strategy and organizational priorities.
  • Develop, implement, and maintain policies and procedures that guide registry research activities and ensure quality and compliance.
  • Lead end‑to‑end management of assigned projects, including registry‑related research and publications, from initiation through completion.
  • Manage publication workflows for active author groups, supporting timely development of abstracts and manuscripts and shepherding materials through committee review, submission, and publication.
  • Track publication activity and performance metrics for Quality programs and produce reports on key performance indicators (KPIs) to inform decision‑making.
  • Coordinate with cross‑functional teams, volunteers, and other stakeholders to drive engagement, alignment, and on-time delivery of milestones.
  • Support Data Science operations related to Get with the Guidelines (GWTG) and strategic projects, including tracking percent allocation of team resources, monitoring project cycle times, and assisting with capacity planning.
  • Assist with Data Science operational activities such as data challenges and vendor management.
  • Evaluate departmental performance to identify gaps, develop corrective actions, and implement improvements to prevent recurrence and enhance effectiveness.
  • Partner with leaders of new research areas and projects to streamline processes and ensure adherence to required procedures.
  • Process the organization's invoices, contracts, requisitions, and expenses as required.
  • Assist with planning and execution of research conference activities, as needed.
  • Manage special and ad hoc projects as assigned.

Benefits

  • Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
  • Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
  • Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  • Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  • Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  • Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
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