Program Manager, Practice Engagement

DaVita Kidney Care

3d • $82,000 - $121,000 • Hybrid

About The Position

At DaVita, being the “Partner of Choice” is central to our mission. The Partner Engagement team is at the forefront of this mission, working to deliver an exceptional experience for our provider partners. As the field of nephrology undergoes a profound transformation, our team is responsible for deepening our understanding of provider needs and aligning our clinical, operational, and technological capabilities to ensure DaVita remains the preferred provider partner. The Project Manager, Engagement will be a key architect of this transformation, focusing on how we communicate our value and initiatives to our partners. You will be responsible for developing and executing comprehensive communication strategies, analyzing partner feedback to drive meaningful improvements, and leading key initiatives through influence. You will design, build, and scale communication plans, tools, and resources that empower our field operations teams to engage with providers more effectively. This is a highly cross-functional role that requires close collaboration with field operations, clinical, strategy, and marketing teams to ensure our initiatives improve provider engagement and satisfaction.

Requirements

• Bachelor’s Degree required.
• 3-5 years of demonstrated success in project management, corporate communications, strategy, or healthcare provider relations. Management consulting experience is a plus.
• Proven experience developing and executing communication strategies in a complex organization.
• Demonstrated ability to lead through influence and drive projects forward in a cross-functional environment.
• Strong communication, presentation, and interpersonal skills.
• Excellent problem-solving and analytical skills, with an ability to translate data into actionable insights.
• High proficiency in MS Office Suite (PowerPoint, Excel, Word); experience with project management software (e.g., Asana) is highly preferred.
• Strong preference for Denver-based candidates (office-oriented hybrid role, with three days required in-person per week).

Responsibilities

• Lead and own key partner communication programs from end-to-end, including strategy development, execution, and long-term performance management. This includes setting objectives, defining project scope, and developing detailed project plans with timelines and milestones to ensure successful delivery and continuous improvement.
• Develop and implement effective communication strategies for key initiatives, ensuring messaging is clear, consistent, and tailored to the needs of our provider partners.
• Analyze results from partner surveys and other feedback channels to identify key trends, insights, and opportunities for improvement; develop and lead action plans based on these findings.
• Serve as a central point of contact for key initiatives, fostering collaboration and securing buy-in from stakeholders across various teams by leading with influence.
• Translate complex project updates, performance metrics, and strategic insights into clear, compelling narratives for senior leadership to communicate progress, demonstrate impact, and inform key decisions.
• Tackle ambiguity by designing and creating structured, actionable playbooks and toolkits that standardize best practices for partner communication and clearly articulate DaVita’s value proposition.
• Travel up to 15% as needed.
• Other duties as assigned.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees