Sigma Technologies-posted 7 days ago
Full-time • Mid Level
Remote • Perrysburg, OH
101-250 employees

As the Program Manager , you will oversee program execution from start to finish, providing strategic direction, mentorship to project managers, and exceptional client relationship management. You'll collaborate with cross-functional teams, monitor KPIs, optimize workflows, and ensure projects are delivered on time, on budget, and to the highest standards. This is not an Information Technology-related position. If you do not have experience managing power distribution engineering/design projects, you will likely not be considered for the position. Note: This position can work remotely, but new hires will be required to come to our headquarters in Perrysburg, OH, for an initial 2-week in-person paid orientation and training period.

  • Project Leadership:
  • Responsible for measuring and developing the project manager's abilities and effectiveness through KPI's and setting core competencies in accordance with corporate governance.
  • Work closely with cross-functional teams to ensure smooth project implementation and customer satisfaction.
  • Attend industry events, conferences, and networking opportunities to enhance the company's visibility.
  • Serve as a mentor and coach to other project managers, offering guidance and support.
  • Program Planning and Strategy:
  • Oversees project managers in the delivery of all program-related projects in accordance with the contractual agreement, scope, schedule, and budget of the project.
  • Oversee the planning, scheduling, and execution of all phases of projects within the designated program in accordance with project management processes, policies, guidelines, and corporate governance.
  • Develop and monitor high-level project workflows, validate project scopes, and collaborate on project priorities.
  • Oversees the creation of proposals, kickoff meetings, and discovery calls.
  • Program Monitoring and Reporting:
  • Prepare, review, and approve project change orders and/or correction actions in collaboration with the client, Project Engineer(s), and Operations Manager.
  • Provide program cost forecasting over the life of the project or program.
  • Program Closure:
  • Ensure the successful closure of the program, including finalizing all program activities, obtaining acceptance from stakeholders, and conducting post-program evaluations.
  • Document lessons learned and share best practices with the organization.
  • Communication:
  • Maintain clear and consistent communication with program stakeholders, including executive leadership, project managers, and cross-functional teams.
  • Provide regular program updates to management and stakeholders.
  • Resolve conflicts and facilitate effective communication within the program team.
  • Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
  • Accountable for contractual correspondence and communication with all stakeholders, including identification and reporting of risks, liabilities, and opportunities.
  • Risk Management:
  • Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle.
  • Budget Management:
  • Manage Program level P&L reporting.
  • Customer/Client Relationship Management:
  • Build and maintain strong relationships with existing clients, understanding their needs and providing exceptional service.
  • Build relationships with Sr. Leadership within the customer organization.
  • Build an understanding of the customer’s organizational structure and decision-making process.
  • Identify and understand client challenges, propose solutions, and tailor product/service offerings accordingly.
  • Conduct thorough market research to stay informed about industry trends, customer preferences, and competitor activities.
  • Lead Program update calls and in-person meetings with external clients.
  • Monitor and manage expectations of communication between staff and external clients.
  • Develop and execute a strategic plan to identify and target new business opportunities in the market.
  • Collaborate with the sales team to develop sales strategies, set targets, and achieve revenue goals.
  • Prepare and deliver compelling presentations and proposals to potential customers.
  • Negotiate contracts and terms of agreements with clients, ensuring a win-win outcome for both parties.
  • Maintain accurate and up-to-date records of sales activities and client interactions in the CRM system.
  • Keep abreast of the company's product/service offerings, updates, and enhancements.
  • Other duties as assigned.
  • Education Requirements – Bachelor’s of Science in Engineering/Engineering Technology or Bachelor's of Business Administration; or an equivalent combination of education and experience.
  • Experience Requirements - A minimum of 7 years of experience in the Power Utility Industry with engineering, operations, and /or project management, including financial oversight and personnel development. And a minimum of 3 years of functional, or direct people management experience, with the proven ability to lead, motivate, and influence.
  • Project Management Certification (PMP) or equivalent certification required.
  • Proven experience in project management, with a track record of successfully delivering projects on time and on budget.
  • Strong leadership, communication, and interpersonal skills, with the ability to manage multiple stakeholders with competing priorities.
  • Must be results-driven with a dedicated focus on achieving successful project performance, customer satisfaction, and organic sales growth.
  • Demonstrated a level of understanding of commonly used project management concepts, practices, and procedures.
  • Adaptability and problem-solving abilities.
  • Exceptional attention to detail and organizational skills.
  • Available during the “core” work hours of 8:00 a.m. to 5:00 p.m. Evening and weekend work may be required as duties demand.
  • Willing and able to travel regularly (30%+), which will include planned overnight travel
  • Dependable transportation, a valid driver’s license, and insurance
  • Able to pass a background check/drug test/driving record check.
  • Authorized to work in the United States
  • Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods of time.
  • Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
  • Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must have the physical ability to express or exchange ideas by means of the spoken word and convey detailed or important spoken instructions to other workers accurately, often in a group setting.
  • Must have the ability to receive detailed information through oral communication, and to make discriminations in sound.
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