Program Manager, Pharmacy College Enrollment & Academic Success

University of Toledo•Toledo, OH

41d

About The Position

The Program Manager will liaise between CPPS and prospective students admitted to the university as well as provide enrolled undergraduate and graduate students with programming to enhance retention. This will include students enrolled in the pre-pharmacy, BSPS and PharmD programs as well as our online master's level programs. Efforts will focus on aspects related to the enrollment process of prospective CPPS students as well as supporting current students, including guiding students in through matriculation and leading the establishment and oversight of peer and alumni mentoring programs. The Program Manager will also coordinate college-level new student orientation activities and organize specialty programming for pre-med concentrations, Direct Admission students and other pre-pharmacy cohorts to foster connection with the college and university. This position will provide students with accurate and timely information to support their success. The Program Manager will lead the development, management and enhancement of student engagement initiative in CPPS with the goal of increased enrollment through improved retention and yield initiatives. The Program Manager will function as an integral member of the CPPS admissions and retention team. Tasks include leading event planning and providing strategic support for the college's recruitment of prospective and admitted students, as well as developing communications for prospective and current students. A key responsibility will be the analysis of student engagement data to identify trends, measure outcomes and inform strategies that strengthen student success initiatives. The successful candidate must be a proactive, cross-functional team player, creative thinker and copywriter with strong organization, writing and project management skills.

Requirements

Bachelor's degree required
Possesses and maintains a valid driver's license and vehicle
Outstanding presentation, verbal and written communication skills plus public speaking ability.
Ability to work in a fast-paced environment, managing multiple projects simultaneously under tight deadlines.
Exceptional computer skills with the aptitude for learning new technologies quickly - keeping up with emerging higher education trends and best practices.
Excellent problem-solving skills.
Must have the ability to, as well as meet the requirements to complete and maintain mandatory training per the University mandatory training policy pursuant to the deadlines set forth therein.

Nice To Haves

Minimum of five (5) years professional experience is preferred.
Master's degree and experience in enrollment management or higher ed strategy preferred.

Responsibilities

liaise between CPPS and prospective students admitted to the university
provide enrolled undergraduate and graduate students with programming to enhance retention
guide students in through matriculation
lead the establishment and oversight of peer and alumni mentoring programs
coordinate college-level new student orientation activities
organize specialty programming for pre-med concentrations, Direct Admission students and other pre-pharmacy cohorts
lead the development, management and enhancement of student engagement initiative in CPPS
lead event planning and providing strategic support for the college's recruitment of prospective and admitted students
developing communications for prospective and current students
analysis of student engagement data to identify trends, measure outcomes and inform strategies that strengthen student success initiatives