Program Manager, Outpatient Pediatric Occupational Therapy

St. Luke’s University Health Network•Bethlehem, PA

14d

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Program Manager is responsible for directing the therapy services of their specialty by developing strategic objectives, providing services and directing staff.

Requirements

Master’s Degree from an accredited physical therapy, occupational therapy, or speech language program required.
Must hold and maintain an active PA and/or NJ license in either physical therapy, occupational therapy, or speech language.
Successful completion of required affiliations.
Pennsylvania license required.
Current CPR certification.

Nice To Haves

Doctorate Degree from an accredited physical therapy, occupational therapy, or speech language program preferred.

Responsibilities

Review overall clinical performance of the staff through chart reviews, direct observation, and consultation with Facility Director and Regional Director.
Responsible to perform needs assessment of staff, competencies for different diagnoses with the pediatric population, and performance improvement activities
Plans, organizes, and provides clinical oversight of the assigned Program
Ensures the program is in compliance with the established standards and regulatory requirements
Works in collaboration with specified individuals to enhance clinical treatment
Consults on clinical workflows on a daily basis to maximize the patient experience
Develops and implements short and long term goals for the specified Program
Responsible for making suggestions to adjust staffing as needed, in order to maximize productivity within the program
Facilitates projects and makes recommendations for new equipment and/or researches new services for patient population.
Collaborates with other management to set up new work spaces
Implements policies, procedures, rules, regulations, and evidence best practices as it applies to the specified program
Responsible for functions related to clinical expertise including evaluating and treating patients that require care within the specified program
Responsible for coordination of continuing education for all staff within the specified program
Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.
Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).
Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.
Complies with Network and departmental policies regarding attendance and dress code.
Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.