Program Manager- Operations and Engineering, Vice President

JPMorgan Chase & Co. • New York, NY

7h

About The Position

Global Real Estate (GRE) Operations & Engineering manages the firm’s global portfolio performance, critical facilities, capital programs, workplace operations, and building engineering. The team drives reliability, efficiency, sustainability, and regulatory compliance across data centers, offices, and operational sites. As a Program Manager on the GRE Operations and Engineering team, you will partner with senior GRE Operations & Engineering leaders to run the business with rigor. You will support financial planning, portfolio and program analytics, governance, risk, and communications to enable execution at scale. You blend strong operating cadence, executive presence, and the ability to translate complex real estate and engineering priorities into actionable plans.

Requirements

• 8+ years of experience in Program Management or PMO roles supporting real estate, facilities, engineering, or large-scale operations.
• Strong financial acumen: Opex/Capex budgeting, forecasting, variance analysis, and investment business cases.
• Proven ability to build executive‑level reports and dashboards; proficiency with data visualization and analytics tools.
• Demonstrated experience establishing operating cadences, governance, and risk/control frameworks.
• Familiarity with real estate operations, facilities maintenance, critical environments/data centers, energy management, and sustainability concepts.
• Excellent communication, influence, and stakeholder management across senior leaders and cross‑functional teams.
• Comfort navigating ambiguity and driving clarity and outcomes in a complex, global organization.
• Bachelor’s degree required

Nice To Haves

• Expertise with planning and analytics tools (e.g., Excel/PowerQuery, Power BI/Tableau), and collaboration platforms (e.g., SharePoint, Confluence).
• Experience with IWMS/CMMS, project controls software, and vendor performance management solutions.
• MBA or relevant advanced degree preferred. Relevant certifications (e.g., PMP, LEED, CFM) a plus.

Responsibilities

• Drive annual and multi‑year planning, performance dashboards for Operations & Engineering, ensuring alignment with GRE and firmwide priorities.
• Orchestrate business reviews, leadership meetings, and decision forums; manage agendas, materials, actions, and follow‑through.
• Support budget formulation, forecasts, and variance analysis across Opex/Capex for facilities, projects, maintenance, and energy/utilities.
• Partner with Finance and Procurement on vendor spend, contract health, and savings initiatives; support business cases and ROI for capital programs.
• Monitor KPIs for reliability, uptime, maintenance execution, energy and sustainability, and project delivery; deliver insights to improve performance.
• Develop executive reporting and storytelling that connects operational metrics to financial and risk outcomes.
• Support governance across regulatory requirements, change management, incident/issue management, and internal/external audits; ensure timely remediation.
• Support vendor risk management and third‑party oversight in partnership with Sourcing and Risk.
• Provide program management support for cross‑region initiatives (e.g., critical infrastructure upgrades, resilience, decarbonization, smart building tech).
• Drive process improvements, tooling adoption, and standardization across regions and asset types.
• Prepare leadership communications, executive updates, and materials for internal committees; ensure consistent messaging across stakeholders.

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees