Program Manager NERC Compliance

Black Hills Corporation•Rapid City, SD

35d

About The Position

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today-for our customers, communities and each other. Position summary: Oversee compliance and monitoring of North American Electric Reliability Corporation (NERC) Standards. Assist in companywide preparation for internal and external monitoring engagements. Engage and partner with internal collaborators, industry peers, Regional Entities, and NERC to address standards and compliance matters. Research and summarize information from internal and external sources for distribution on a regular basis. Responsible for the execution and tracking of compliance program projects, including annual internal compliance reviews. Review evidence attesting to compliance and internal controls and provide guidance to partners.

Requirements

Bachelor's Degree in Business, Project Management, Engineering or a related field; or an equivalent combination of experience and education is required.
5 or more years of experience in utility industry, project management, compliance, or information technology is required.
Experience with FERC, NERC, or other regulatory frameworks is helpful.
Strong time management, planning, and organizational skills in a fast-paced environment are critical.
Must possess excellent communication and customer service skills.

Nice To Haves

Knowledge of other business department functions such as IT, Generation, Electric Utility Operations, Internal Audit, Compliance.
Strong team player with ability to think ahead and plan for changes in compliance program requirements, influence priorities, and assess performance against established goals.
Ability to identify risk and process gaps in existing processes, procedures, and systems.
Ability to prioritize multiple projects and assignments.
Proven success in training and facilitation in a team environment.
Strong attention to detail and focus on process improvement.
Demonstrated ability to make well informed decisions with little or no guidance, using consistent good judgement and creative thinking to solve problems.

Responsibilities

Be an influencer for our organization by promoting Bulk Electric System reliability and security initiatives with employees and leaders. Serve as a consultant and mentor for internal controls and compliance methodologies.
Manage compliance program processes associated with the monitoring, governance, and oversight of internal NERC compliance activities. Supervise the progress of internal and external compliance activities (e.g., ad hoc filings associated with audits, certifications, self-logs, self-reports, mitigation plans, and settlements) and ensure quality and timeliness of completion of results.
Research and summarize information from industry partners, Regional Entities, and NERC for awareness, distribution, and incorporation into internal standards development evaluations.
Lead internal Standard Engagement/Development lifecycle. Coordinate review and collaboration across departments to evaluate impact of proposed changes, develop comments and submit recommended ballot positions. Support implementation execution by tracking results and providing management updates.
Establish and maintain effective partnerships with internal collaborators, industry peers, Regional Entities, and NERC to achieve program maturity, risk reduction, and compliance adherence.
Support leadership and management commitment by developing, planning, and carrying out periodic communication plans and review processes. Lead projects from inception through completion.
Administer and apply corporate GRC applications for tracking and reporting of compliance activities. Take an active role in design and testing of enhanced functionality of GRC application.
Manage program compliance documentation, including department's intranet site and deliver training tools, materials, and content across the organization.
Leads all aspects of compliance with Reliability Standards, reviews evidence attesting to compliance and provides guidance to SMEs.
Deliver results and drive performance of other employees that do not report to you, in positions both above and below your own.
Guide efforts to advance and continue strengthening the culture of compliance among employees.
Review and update policies, procedures, and process documentation as needed to ensure compliance with regulations and consistency in processes.