Program Manager, IT Portfolio and Delivery"

Suffolk Construction•Boston, MA

1d•$133,000 - $186,000

About The Position

Overview About Suffolk Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook , Twitter , LinkedIn , YouTube , and Instagram . At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially. Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.  For more information, click here . Role Summary The Program Manager, IT Portfolio and Delivery plays a critical role in translating Suffolk’s IT strategy into successful, well-aligned execution. This role sits at the intersection of strategy, business systems, and delivery, ensuring that priority initiatives are sequenced correctly, delivered effectively, and produce measurable business value. Approximately 30% of this role is focused on strategy and alignment—supporting roadmap development, portfolio coordination, and executive decision-making—while 70% is focused on program delivery, leading complex, cross-functional initiatives across enterprise platforms, system enhancements, and digital solutions. This role is ideal for someone who is comfortable moving between big-picture thinking and hands-on delivery leadership, and who thrives in complex, multi-stakeholder environments.

Requirements

Bachelor’s degree in Business, IT, or related field (or equivalent experience).
8–12 years of experience leading or supporting technology programs in complex organizations.
Demonstrated experience spanning both strategy and delivery, with a stronger emphasis on execution.
Experience delivering enterprise platforms, system enhancements, and cross-functional programs.
Strong stakeholder management and communication skills, with comfort interfacing with senior leaders.
Working knowledge of Agile and hybrid delivery methodologies.
Familiarity with cloud ecosystems (Oracle, Microsoft, AWS) and integration concepts.

Nice To Haves

Experience with analytics, automation, or AI-enabled solutions is a plus.
PMP, PgMP, Agile, or Product certification preferred but not required.

Responsibilities

Support the development and maintenance of Suffolk’s integrated IT roadmap, translating strategic priorities into sequenced, executable programs.
Partner with senior leaders across IT, HR, Finance, Operations, and Data to align goals, scope, dependencies, and delivery timing.
Help shape annual and quarterly planning inputs, including initiative prioritization, capacity considerations, and vendor strategy.
Serve as a connective tissue between strategy, architecture, product, and delivery teams to ensure execution stays aligned to intent.
Contribute to portfolio-level discussions by surfacing tradeoffs, risks, and dependencies to support informed decision-making.
Help evaluate new ideas, platforms, and emerging technologies, bringing structure, clarity, and practical next steps.
Own end-to-end delivery of complex IT programs spanning enterprise platforms, system upgrades, digital workplace initiatives, custom solutions, and emerging technologies.
Translate strategic direction into clear delivery plans, roadmaps, milestones, and outcomes.
Coordinate delivery across multiple workstreams, teams, and vendors; actively manage dependencies and risks.
Oversee enhancements and rollouts for core enterprise platforms such as Oracle Cloud, Microsoft 365, analytics tools, and integrations.
Balance speed, stability, user experience, and risk when prioritizing delivery work.
Apply appropriate Agile or hybrid delivery approaches based on initiative complexity and maturity.
Ensure systems, integrations, and custom solutions work together seamlessly across the enterprise.
Apply governance standards related to architecture, security, compliance, and delivery practices.
Track delivery progress and outcomes using clear KPIs such as adoption, time-to-value, and business impact.
Facilitate steering discussions and working sessions to resolve issues early and maintain alignment.
Maintain transparent program tracking and reporting using tools such as Asana, Jira, or Smartsheet.
Partner with cybersecurity, data, and architecture teams to ensure solutions are secure, scalable, and sustainable.
Build strong, trusted relationships with business leaders, product owners, technical teams, and external partners.
Act as a calm, credible presence in complex or ambiguous delivery situations.
Coach teams on modern delivery practices, structured problem-solving, and continuous improvement.
Support executives with clear, concise perspectives on progress, risks, tradeoffs, and investment decisions.
Promote a culture of accountability, curiosity, and outcome-focused delivery.