Program Manager - IT Nation

‎ConnectWise

1d • Remote

About The Position

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
IT Nation Program Manager -
General Summary:
The IT Nation Program Manager is responsible for creating and cultivating a positive experience for partners and other groups attending the IT Nation program. This role works in partnership with the cross-functional teams to design and improve the experience and take aways for partners attending IT Nation events. With your consent, reference checks will be conducted prior to receiving an offer.

Requirements

• Ability to manage projects and processes independently with limited supervision
• Advanced knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirements
• Knowledgeable in the organization and Managed Service Provider (MSP) industry
• Ability to define and execute processes
• Skills in talent and team development
• Leadership skills and ability to influence other through reciprocal efforts
• Bachelor’s degree in related field or equivalent business experience
• 4+ years of related experience

Responsibilities

• Provides support to the IT Nation team, with a high attention to detail
• Researches, analyzes, and documents findings
• May coach and review the work of other team members
• Designs and implements IT Nation Evolve programs, driving focus on vital behaviors and improving business performance
• Identifies, recruits, coaches, and trains facilitators for IT Nation groups
• Develops group level accountability practices and tracking
• Utilizes knowledge of partners and information gathered to provide feedback for future IT Nation Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees