Program Manager, Interim Housing - Bristol Hotel (JR 5353)

PATH•San Jose, CA

20h•$87,116 - $107,109

About The Position

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services team as the Program Manager, Interim Housing at the Bristol Hotel office. As part of the Interim Housing Services team, the Program Manager, Interim Housing is responsible for the program's day-to-day operations and supervision of service delivery staff. The incumbent will collaborate with both internal and external departments to enhance accessibility and service delivery for program participants. The incumbent is responsible for developing and ensuring adherence to programmatic policies and procedures. The incumbent will also be responsible for identifying and providing training.

Requirements

Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
Have employment eligibility verification
Have or be able and willing to obtain CPR/First Aid training
Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test
Have reliable transportation
A valid driver’s license
Proof of insurance and ownership for personal vehicles used during work duties
The ability to qualify for PATH's insurance coverage
(Two) 2 years of relevant experience which may include: healthcare, social services, homeless services, hospitality, property management, or customer service. Relevant experience is any prior position that has transferable skills that will contribute to the success in this position.

Nice To Haves

Experience in healthcare, case management, homeless services, real estate, property management, or working with vulnerable populations.
One (1) year of supervisory experience in homeless services or related social services field strongly preferred.

Responsibilities

Provide leadership to the multidisciplinary teams, ensuring continuity of care and services between PATH agency resources and partnering agencies
Provide individual and team supervision, support, and performance evaluations for assigned staff
Ensure that services emphasize trauma-informed care, client safety, and harm reduction interventions.
Be available to respond to emergency calls and situations as required by the contract and organization
Assist in the screening, assessment, and enrollment of clients in a range of services
Ensure all paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through ongoing audits of electronic databases and chart reviews
Ensure adherence to funding source contracts and performance standards; prepare written reports on program activities as assigned and as required by funding sources
Provide information to department supervisors and leaders
Effectively communicates project expectations to team members
Coordinate and collaborate with community partners.