Program Manager, Implementations

Cohere Health
6d$110,000 - $130,000Remote

About The Position

The Program Manager, Implementations is responsible for creating and maintaining programs that guide how Product Development supports client implementations. This internal role partners closely with Product, Engineering, Technical Services, and Solutions Architecture to reduce friction across teams, improve delivery efficiency, and ensure high quality client go lives. Success in this role comes from strong execution, systems thinking, and the ability to coordinate complex work across multiple teams and timelines.

Requirements

  • 4+ years of experience as a Program Manager or Product Manager supporting software implementations or product launches
  • Experience coordinating multiple concurrent implementations with complex dependencies
  • Familiarity with Jira, agile practices, and compliance driven environments
  • Strong communication skills with the ability to simplify complexity and align technical and non technical stakeholders
  • Strong organizational and project management skills with the ability to build systems that make information easy to find, update, and use

Responsibilities

  • Own and manage programs that support how Product Development delivers client implementations
  • Partner with Solutions Architects, Product Managers, Engineering, and Technical Services to define and track implementation related development work
  • Establish and maintain repeatable development tasks, ownership, and systems to ensure work is reflected in the product roadmap
  • Maintain a source of truth for all active and upcoming client implementations including status, risks, key dates, and Product Development scope
  • Ensure development complete dates, exceptions, and timeline changes are clearly communicated to implementation teams
  • Keep the product roadmap aligned with implementation commitments and anticipated client driven development work
  • Define and report meaningful implementation metrics using tools such as Jira and Monday.com including planned versus unplanned work and implementation risks
  • Maintain clear internal documentation that explains how Product Development supports client implementations

Benefits

  • Fully remote opportunity with about 5% travel
  • Medical, dental, vision, life, disability insurance, and Employee Assistance Program
  • 401K retirement plan with company match; flexible spending and health savings account
  • Up to 184 hours (23 days) of PTO per year + company holidays
  • Up to 14 weeks of paid parental leave
  • Pet insurance

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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