Program Manager III (Insurance and Risk)

City of Austin

5d • $80,490 - $102,200

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Austin Energy is one of the largest and cleanest community-owned electric utilities in the U.S. We deliver reliable service, innovative programs, and lead the way in clean energy. We power Austin’s dynamic culture 24/7, 365 days a year. You’ll collaborate across finance, engineering, operations, IT, and legal—learning how power is generated, delivered, and protected. It’s a front-row seat to the energy industry and a chance to grow your expertise like few jobs can. As the leader of Austin Energy’s insurance and risk management strategy, you’ll oversee a comprehensive portfolio—including property, cyber, and liability coverage—to ensure robust protection. You’ll forecast and manage a $5M+ insurance budget with precision while negotiating with brokers and carriers to secure optimal coverage and pricing. Your expertise will drive risk mitigation strategies that safeguard operations and ensure compliance with insurance requirements in major contracts and projects. You’ll transform data into actionable insights by building dashboards and reports using tools like Salesforce, Power BI, or Tableau, and collaborate across departments on enterprise risk assessments and strategic initiatives. From partnering with engineers on audits to advising leadership during cyber events, you’ll play a critical role in keeping Austin Energy resilient. Staying ahead of industry trends, you’ll help shape an insurance strategy that supports innovation and long-term success.

Requirements

• Knowledge of program management.
• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of fiscal planning and budget preparation and monitoring.
• Knowledge of management principles related to municipal project and program activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in strategic planning and budgeting.
• Skill in oral and written communications.
• Skill in planning, coordinating, and implementing programs and activities.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintaining good working relationships with other City employees, City management, political offices, and the public.
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
• Graduation with bachelor's degree from an accredited college or university with major course work in a field related to the job, plus five (5) years of experience in a field related to the job, including two (2) years of experience which were in a supervisory, project or program management capacity.
• Valid Texas Class C Driver License.

Nice To Haves

• Extensive experience in insurance program management, risk financing, or commercial insurance brokerage, preferably within the utility, energy, or public sector.
• Advanced knowledge of contractual risk transfer principles, including experience reviewing and negotiating insurance terms in procurement contracts.
• Demonstrated experience managing large insurance budgets (e.g., $5M+ annually), including forecasting, cost allocation, and claims analysis.
• Strong understanding of public entity risk exposures, including the implications of limited or no sovereign immunity.
• Proficiency in insurance management systems and data analytics tools (e.g., Tableau, PowerBI) to support risk assessment and reporting.
• Excellent written and verbal communication skills, with the ability to present complex insurance and risk concepts to executive leadership.
• Experience supporting or participating in joint insurance programs or partnerships (e.g., Texas Nuclear Project, Fayette Power Project).

Responsibilities

• Develops and implements full-scale complex or multiple programs that may have both internal and external stakeholders.
• Determines program goals, objectives and resource requirements.
• Establishes program standards, methods, policies and procedures.
• Develops, manages and submits proposed budget and forecast planning.
• Coordinates and collaborates with multiple stakeholders involved in or affected by programs.
• Monitors and evaluates program effectiveness and implements improvement strategies.
• Develops, manages, and monitors the program budget and associated projects and provide financial information.
• Manages, coordinates, implements and monitors projects associated with assigned programs.
• Interacts with internal and external customers.
• Investigates and responds to inquiries from the public and other departments.
• Attends meetings and conducts presentations to Boards and Commissions, City Council Committees, City Council, and other related agencies.
• May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees