Program Manager III, User Experience, Pixel Buds

Google • Mountain View, CA

9d

About The Position

A problem isn’t truly solved until it’s solved for all. That’s why Googlers
build products that help create opportunities for everyone, whether down the
street or across the globe. As a Program Manager at Google, you’ll lead complex,
multi-disciplinary projects from start to finish — working with stakeholders to
plan requirements, manage project schedules, identify risks, and communicate
clearly with cross-functional partners across the company. Your projects will
often span offices, time zones, and hemispheres. It's your job to coordinate the
players and keep them up to date on progress and deadlines.

The Pixel Buds team is responsible for defining, developing and launching the
Pixel Buds product lines, both Pro and A-series, with the intent of delivering
the world's most helpful hearable experience.

As a Buds Dogfood Program Manager, you will manage the end-to-end operational
workflow for Dogfooder survey planning and execution, interacting directly with
a cohort of users to set expectations and ingest qualitative and quantitative
feedback. You will work closely with Product Managers, Software Technical
Program Managers, and UX Researchers to scope features, enforce Dogfood
readiness criteria, generate surveys that drive meaningful user insights, and
analyze Dogfooder feedback (quality and quantity). You will play a critical role
in identifying behavioral trends and ensuring that user sentiments are
communicated to Product Management and Engineering teams through a rigorous,
repeatable process.

The Google Pixel team focuses on designing and delivering the world's most
helpful mobile experience. The team works on shaping the future of Pixel devices
and services through some of the most advanced designs, techniques, products,
and experiences in consumer electronics. This includes bringing together the
best of Google’s artificial intelligence, software, and hardware to build global
smartphones and create transformative experiences for users across the world.

Requirements

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience in user engagement (e.g., beta programs, dogfood programs, etc.).
• Experience working with mobile devices, hardware/software/embedded software or Android development.

Nice To Haves

• 5 years of experience managing cross-functional or cross-team projects.
• Experience within the Wearables or Hearables industry.
• Experience shipping software for silicon and hardware.
• Experience working in an agile environment.
• Experience with creating data dashboards to track program health and user sentiment.

Responsibilities

• Create and own the master schedule for feature/survey release of hardware/software features and user surveys into Dogfood.
• Collaborate with cross-functional stakeholders to present aligned product and feature insights to leadership.
• Balance schedule, feature priority and Dogfooder experience trade-offs to optimize results and inform product and feature decisions with the user in mind.
• Identify risks, develop mitigation strategies and facilitate conflict resolution among a cross-functional team of Product Managers, Technical Program Managers and Researchers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level