Program Manager III - KY-MEP Client Services, Northern

University of Louisville

85d • $75,440 - $113,160

About The Position

The University of Louisville Kentucky Manufacturing Extension Partnership (KY-MEP), a leading business consultancy dedicated to educating and empowering Kentucky manufacturers, is seeking an experienced Program Manager III for KY MEP Client Services to cover the North/Central area of Kentucky. KY-MEP is focused on solving real-world manufacturing challenges through tailored strategies in workforce leadership and culture, operational efficiency, growth and innovation, and automation technologies. KY-MEP has delivered over $717 million in total impact over five years, including significant cost savings, new investments, and sales growth for manufacturers. This is a grant funded position with funding through 12/31/27. Continued employment is contingent upon funding. This position is ideal for a seasoned transformational sales professional with strong manufacturing expertise, and responsible for leading territorial efforts to engage and serve Kentucky's manufacturing community—from small businesses to industry leaders—by developing and selling KY-MEP's comprehensive consulting and training services. The KY-MEP office is based at the JD Nichols Campus for Innovation and Entrepreneurship in downtown Louisville. We solve manufacturing problems.

Requirements

• Bachelor's degree in a related field.
• Eight (8) years of relevant experience or the equivalent combination of education and experience.

Nice To Haves

• Experience with a manufacturing-centric organization such as the Manufacturing Extension Partnership (MEP) or similar.
• Experience with Salesforce or similar CRM tool.
• Experience working out of a remote office.
• Working knowledge of marketing and outreach techniques and best practices.
• 3+ years’ experience as an outreach/direct sales representative in a B2B environment.
• Demonstrated experience interacting with all levels of leaders within a manufacturing facility.
• Experience in the full sales process; initial cold call through executed agreement.
• Proven track record of growing sales from direct involvement.
• Experience within a manufacturing environment.
• Experienced setting and managing Key Performance Indicators (KPI’s) for success.
• Extensive instate vehicle travel.
• Ability to stay overnight as needed.

Responsibilities

• Develop comprehensive scope of work based on client reviews, observations, and discussions to deliver custom tailored KY-MEP solutions.
• Identify, evaluate, and implement expansion activities aligned with KY-MEP's focus on innovation and sustainable revenue growth.
• Uncover and eliminate non-value-added activities from operations, leveraging proven and innovative approaches to enhance results.
• Maintain organization, attention to detail, and task focus to independently drive KY-MEP's mission of empowering manufacturers.
• Organize tasks, delegate responsibilities, and follow up to ensure successful implementation of consulting and training programs.
• Evaluate data and information to develop optimal solutions for manufacturing challenges in growth, automation, workforce, and operations.
• Collaborate by serving, leading, mentoring, and following others to advance KY-MEP processes, programs, and client outcomes.
• Build trust-based relationships with manufacturing clients, employees, colleagues, management, and vendors through effective communication.
• Exhibit motivation, diligence, and persistence to complete tasks efficiently in support of KY-MEP's high-impact services.
• Analyze issues, identify options, and adapt quickly in a dynamic environment with interruptions to meet client needs.
• Ability to deliver quality programming while cultivating meaningful client trust and interactions.
• Lead and track sales activities, coordinate student workers in marketing support, and collaborate cross-functionally with partners to achieve KY-MEP goals in manufacturer support and statewide impact.
• Collaborate cross-functionally with program leads, university departments, and external partners to support KY-MEP goals and initiatives.

Benefits

• Equal Employment Opportunity
• Assistance and Accommodations

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 1-10 employees