PROGRAM MANAGER II, STATE COMPENSATION INSURANCE FUND

State of California•Sacramento, CA

77d•Remote

About The Position

State Compensation Insurance Fund's Corporate Underwriting Department is looking for a well-qualified candidate who has leadership and underwriting experience and is hungry to lead high-energy teams of experts through the most complex and impactful technical projects in Corporate Underwriting. Under the general direction of the Chief Underwriting Officer, this role will provide strategic leadership, management oversight and guidance to the Corporate Underwriting Quality & Compliance teams who conduct operations in the following disciplines: Customer Assistance Program (CAP) Unit Premium Leakage Prevention Unit Experience Rating & WCIRB Compliance Unit Policy File Review (PFR) Unit Quality Assurance Output Review Unit Underwriting Training Development Unit We are California's largest provider of workers' compensation insurance, and a vital asset to California businesses. State Fund supports California's entrepreneurial spirit and plays a stabilizing role in the economy by providing fairly priced workers' compensation insurance, making California workplaces safe, and restoring injured workers. This Program Manager position is a vital role in a challenging yet rewarding environment. Among other things, you'll: Create, manage and execute the strategic and operational business plans to achieve corporate goals and program objectives for Corporate Underwriting Quality & Compliance. Establish current and long-range goals for Corporate Underwriting Quality & Compliance, and develop the strategic and tactical projections and key metrics to monitor the success of strategy implementation. Ensure program objectives and deliverables are met with the highest quality. Proactively identify market trends, insights and industry dynamics in the areas of responsibility. Define Key Performance Indicators (KPIs) that drive performance of program responsibilities. Identify opportunities and risks associated with changes in the internal/external environments which are relevant for Corporate Underwriting Quality & Compliance. Ensure the successful development and performance management of employees by establishing operational expectations/goals, and ensuring effective ongoing feedback loops and mentoring by your management team. Develop and nurture effective internal and external relationships with key stakeholders to ensure Corporate Underwriting is optimizing its impact in direct alignment with company goals. Effectively communicate the strategic vision of Corporate Underwriting, in written and verbal communications and public speaking roles as required by this position. You will find additional information about the job in the Duty Statement.

Requirements

You will find the Minimum Requirements in the Class Specification.
To be considered, you must provide a fully completed STD 678 application, resume, and/or statement of qualifications if required. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.

Nice To Haves

Substantial leadership experience managing large teams, with objectives that are fast-paced, strategically crucial and highly collaborative.
Advanced understanding of underwriting rules & guidelines, rate filings, rating algorithms, pricing elements, policy contract, regulatory & legislative compliance principles, industry & portfolio analysis, and systems implications of these elements.
Strategic vision, initiative, critical thinking and independence of thought in the conducting of all professional endeavors.
Proven skill to analyze quantitative and qualitative information, understand the underlying causes of the data, and communicate this information clearly to cross-functional teams.
Deep understanding of Corporate Underwriting processes and internal and external customers.
Ability to handle multiple projects at once while serving different roles simultaneously.
Ability to appropriately delegate work, and empower your teams to accomplish the work of the Program, meeting goals and business objectives.
Ability to consistently and positively contribute in a dynamic work environment, and be flexible when operational priorities shift.
Exceptional interpersonal skills and the ability to build understanding and agreement among multiple stakeholders.
Effective self-awareness of your own strengths and weaknesses, and a proactive motivation to pursue development/improvement in these areas.

Responsibilities

Create, manage and execute the strategic and operational business plans to achieve corporate goals and program objectives for Corporate Underwriting Quality & Compliance.
Establish current and long-range goals for Corporate Underwriting Quality & Compliance, and develop the strategic and tactical projections and key metrics to monitor the success of strategy implementation. Ensure program objectives and deliverables are met with the highest quality.
Proactively identify market trends, insights and industry dynamics in the areas of responsibility. Define Key Performance Indicators (KPIs) that drive performance of program responsibilities.
Identify opportunities and risks associated with changes in the internal/external environments which are relevant for Corporate Underwriting Quality & Compliance.
Ensure the successful development and performance management of employees by establishing operational expectations/goals, and ensuring effective ongoing feedback loops and mentoring by your management team.
Develop and nurture effective internal and external relationships with key stakeholders to ensure Corporate Underwriting is optimizing its impact in direct alignment with company goals.
Effectively communicate the strategic vision of Corporate Underwriting, in written and verbal communications and public speaking roles as required by this position.