Program Manager II, Juvenile Court Services

Clark County, Washington • Castro Valley, CA

18d

About The Position

There is an opening for a Program Manager II in Juvenile Court Services. Persons interested in this position must submit application materials by the closing date listed below. Statement of Values: At our core we believe the power of Diversity enriches everyone. Diversity brings a range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We strive to create and maintain a working and service environment that is safe, inclusive, equitable and welcoming. To this end we will treat all people with dignity and respect. If you do not share our values, please do not apply. Submit all application materials by 5:00 p.m. on February 27, 2026. (Applications submitted on-line are due by 11:59 p.m.) THE JOB This recruitment is to fill the vacant position responsible for managing the Juvenile Detention Center. Management responsibilities include program planning and design, development of policies, procedures and goals, establishing staffing and budget, organizing and supervising assigned staff, and program evaluation. The incumbent will also define program goals and objectives, establish methods and means of accomplishing program objectives, implement policies and procedures; identify, research and analyze trends within the program and develop and modify procedures; develop, prepare, and administer program budget and contracts with outside agencies and other governmental agencies; review and interpret program guidelines and requirements. The incumbent will also direct, coordinate and review the program work plan: meet with staff to identify and resolve problems; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures. Additionally, the incumbent is on-call which includes after hours, weekends, and holidays. The incumbent becomes part of the management team and as such works to ensure that the principles of balanced and restorative justice, adolescent brain development, and trauma informed care are incorporated into work practices. The incumbent will direct and coordinate the work of full time Juvenile Detention Officers, two management level Detention Supervisors, a Detention Psychologist, and community volunteers. Other responsibilities include working closely with the Clark County Jail, Food Services, Laundry Services, Education Services #112, contracted medical provider, and other outside providers serving program youth. Unit assignments are subject to change periodically.

Requirements

• Requires a bachelor’s degree in social science, criminal justice, human development, psychology or closely related field, plus five years of professional work experience in youth corrections related services.
• The degree must have been conferred by an institution of higher education and have national recognition of accrediting agencies by the U.S. Secretary of Education.
• Official transcripts will be required at the time of hire.
• All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered.
• Skills in program development and evaluation, written and verbal communications.
• Knowledge of: Trends and practices in juvenile corrections to include officer wellness initiatives, impacts of systemic racism, impacts of poverty for youth, rehabilitative environmental practices, collective bargaining experience and experience managing represented employees.
• Balanced and Restorative Justice principles and practice, and ability to integrate and apply the same in all aspects of the Juvenile Justice programs, functions, and operations; principles and practices of public sector organization; project management, including planning, scheduling, monitoring, and problem solving; methods and procedures of budget development, justification and control; application and interpretation of County, state and federal laws and regulations relevant to juvenile court operations; performance measures and program evaluation; personal computer applications including word processing, spreadsheet, and relational database programs; JIS, JCS, and C3MS systems; departmental policies procedures.
• Ability to: Effectively plan, assign, direct and evaluate the work of subordinates, including delegating responsibility and authority; carrying out policy directives to the governing authority in an effective and timely manner; establishing and maintaining effective working relationships with the public, other governmental jurisdictions, contractors, and other County staff; communicating and expressing ideas effectively - orally and in writing; preparing concise, clearly written reports, proposals and recommendations; evaluating and developing programs; developing outcome measures and evaluation tools; working effectively on teams.
• Learn software programs used to manage detention, i.e. JCS, C3MS, Valerus, Verkada, Flare, MadCap, ViaPath (youth phones).

Nice To Haves

• Three to five years of supervisory experience.
• Experience with personal computers and related applications such as the Microsoft Suite.

Responsibilities

• Plan, organize and determines overall program or division organization, mission, core services and allocation of financial, human and capital resources.
• Develops and manages short- and long-term department goals and priorities.
• Guides and leads the development, interpretation and application of policies and practices within scope of responsibility.
• Measures and evaluates program/division/unit performance and effectiveness.
• Develops and maintains effective personal and department-level working relationships, including other governments, other County departments, community organizations, neighborhood groups and individual citizens.
• Represents the department in relations with state, federal and local regulatory agencies.
• Develops and oversees policies, programs and activities involving community relations, community education and public information.
• Promotes optimum community participation and input into the program or department activities.
• Fiscal management including development and presentation of the program or division’s operating budget, monitoring of revenues and expenditures, development or improvement of funding mechanisms and sources, ensuring that all programs are within budget and as cost effective as possible.
• Analyze and manage the program(s), services and activities of the assigned area; develop and implement new elements of the assigned program(s) and/or department division.
• Define program and/or division goals and objectives; establish methods and means of accomplishing objectives; implement policies and procedures; develop division or program budget.
• Prepare reports on program performance, needs, services information, and demographic data; contribute to and insure the evaluation of program performance.
• Oversees the selection, training, motivation and evaluation provided by supervisory or management staff to include disciplinary actions.
• Provide information to staff, and other interested parties to include public on applicable local, state and federal codes, regulations, requirements, standards, and programs
• Direct, coordinate and review the program work plan: meet with staff to identify and resolve problems; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures.
• Participates in community outreach efforts as applicable to the department assigned.
• Performs other related duties as required.

Benefits

• Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation.
• Some types of employees in some positions and bargaining units might have different benefits and additional compensation.
• All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager