Program Manager II, Capacity and Demand Planning, Cloud Supply Chain

Google • Sunnyvale, CA

9h • $132,000 - $189,000

About The Position

A problem isn’t truly solved until it’s solved for all. That’s why Googlers
build products that help create opportunities for everyone, whether down the
street or across the globe. As a Program Manager at Google, you’ll lead complex,
multi-disciplinary projects from start to finish — working with stakeholders to
plan requirements, manage project schedules, identify risks, and communicate
clearly with cross-functional partners across the company. Your projects will
often span offices, time zones, and hemispheres. It's your job to coordinate the
players and keep them up to date on progress and deadlines.

Google Cloud Platform (GCP) is growing its global footprint and product
offerings, while changing the way the world uses computing. Capacity at the
right place, at the right time, in the right form is a prerequisite to meet
customer needs, enable GCP business growth, and run our business efficiently. If
you are interested in solving this really complex problem at a global scale
across GCP products and top accounts, look no further. We are building a
customer focused capacity planning team with the goal of providing a consistent,
predictable and collaborative capacity experience for GCP customers. We are
looking for Technical Program Managers (T/PgMs) with passion, technical and
business depth, excellent organizational, communication skills to work with a
set of stakeholders ranging from sales, customer engineering, professional
services organization, product, engineering and Site Reliability Engineering
(SRE). We are hiring a capacity demand planner who will work with Sales and GCP
customers on complex capacity requests and help to improve capacity planning
processes and tools by driving technical projects.

Google Cloud accelerates every organization’s ability to digitally transform its
business and industry. We deliver enterprise-grade solutions that leverage
Google’s cutting-edge technology, and tools that help developers build more
sustainably. Customers in more than 200 countries and territories turn to Google
Cloud as their trusted partner to enable growth and solve their most critical
business problems.

The US base salary range for this full-time position is $132,000-$189,000 +
bonus + equity + benefits. Our salary ranges are determined by role, level, and
location. Within the range, individual pay is determined by work location and
additional factors, including job-related skills, experience, and relevant
education or training. Your recruiter can share more about the specific salary
range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the
base salary only, and do not include bonus, equity, or benefits. Learn more
about benefits at Google [https://careers.google.com/benefits/].

Requirements

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in program or project management.
• Experience in capacity planning.
• Experience in demand planning.

Nice To Haves

• 2 years of experience managing cross-functional or cross-team projects.
• Experience in forecasting.
• Experience working with customers.
• Experience in stakeholder management.

Responsibilities

• Support account teams on complex and highly technical capacity requests from GCP’s largest existing and new customers and build relationships with GCP Product and Engineering teams to better understand the technical stack in order to triage in a timely manner.
• Influence product design to ensure capacity requirements are taken into account through the product lifecycle and drive initiatives to design and implement capacity planning processes that drive improvements in performance, cost-effectiveness and customer experience for Cloud customers.
• Analyze customer usage patterns and lead consensus demand planning processes with account teams to build long term demand forecasts that anticipate resource needs for long lead time products.
• Identify and mitigate potential capacity bottlenecks through proactive monitoring and demonstrate operational excellence to minimize downtime and service disruptions for strategic customers and lead capacity review meetings with stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level