Amazon.com, Inc.-posted about 1 month ago
Full-time • Mid Level
Tempe, AZ
5,001-10,000 employees
General Merchandise Retailers

At Amazon, we're working to be the most customer-centric company on earth. As a Program Manager for the Transportation Engineering Systems (TESS) Team, you will work closely with Business Analysts and Business Intelligence Engineers to drive data-driven decision-making and use broad technical skills to build analytics and reporting capabilities. TESS manages transportation network configuration by working with different internal stakeholders and systems, to deliver desired business outcomes. We work at the intersection of business and systems. This role will directly influence the decisions and strategy of TESS by gathering customer needs and insights, mining large and diverse data sets and use them for managing Transportation systems. This position will work directly with business leaders and teams along with various stakeholders to track business goals and initiatives.

  • Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
  • Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
  • Define the program, set objectives, analyze data and drive improvements that are quantified with metrics
  • Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
  • Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
  • Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
  • Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes.
  • Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
  • Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
  • Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
  • Bachelor's degree or equivalent
  • 2+ years of program or project management experience
  • Master's degree or equivalent
  • Experience in requirement gathering and ability to write clear and detailed requirement document
  • Experience with Excel
  • Experience with SQL
  • health insurance
  • financial benefits
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