Program Manager-FinOps

H&R Block

4d • Remote

About The Position

As Program Manager for Finops team, you will own Finops Spend Management, drive Cost Transparency and Accountability, and more.

Requirements

• A bachelor’s degree in finance, Computer Science, Engineering, or a related field; MBA or advanced degree a plus.
• Proven 5–8 years of experience in a Cloud FinOps, Cloud Cost Management, or similar technical role, preferably in a large-scale, multi-cloud environment (Azure preferred).
• Deep understanding of cloud cost models, pricing strategies, and optimization techniques (e.g., RIs, SPs, rightsizing, spot instances)
• Strong analytical skills with the ability to gather, analyze, and interpret complex financial and cloud usage data.
• Deep hands-on expertise (beyond configuration) with cloud cost management tools and platforms, including API interaction, data modeling, and custom visualization development.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with diverse stakeholders (finance, engineering, leadership).
• A proactive and ownership-driven mindset, comfortable leading initiatives and driving change in a dynamic environment.
• Ability to balance short-term cost savings with long-term strategic cloud objectives.

Responsibilities

• Own Finops Spend Management:
• Take ownership of a centralized FinOps Platform with the goal of continuous improvement.
• Evaluate, build, and deploy cloud analytics tools to meet H&R Block's specific needs, including writing custom queries, building dashboards, and developing sophisticated pre- and post-discount analysis.
• Partner with Teams to provide Budgets for Services.
• Establish cost governance around our SaaS services (i.e. Datadog, ServiceNow).
• Drive Cost Transparency and Accountability:
• Implement robust mapping strategies and engineer detailed cost reports and interactive dashboards to provide granular insights into cloud spend by project, team, and service.
• Work with Finance and tooling teams to develop consistent reporting for product and engineering teams, establishing clear ownership for cloud costs.
• Support efforts to attribute shared costs to the respective teams driving the spend.
• Identify and Implement Cost-Saving Opportunities:
• Lead regular deep dive on cost optimization reviews, focusing on rightsizing, idle resource cleanup, and waste elimination across all cloud providers.
• Proactively manage Reserved Instances (RIs) and Savings Plans (SPs) to ensure optimal utilization and cost efficiency.
• Support planning for capacity for workloads and failover scenarios.
• Improve and expand cost allocation and chargeback/show-back models.
• Improve Cloud Forecasting & Budgeting:
• Own and refine the annual cloud spend forecasting and budgeting process to more robust forecasts incorporating organic and inorganic signals.
• Serve as the SME for Finance and Engineering leaders on forecasting, explaining variances, and highlighting optimization opportunities.
• Facilitate out-of-budget requests and budget transfers between teams.
• Provide Strategic Support and Execution:
• Stay informed of H&R Block's company goals that impact public cloud planning, proposing, and supporting strategic solutions.
• Establish centralized strategic discussions and plan formation related to cloud costing, service impacts, and buildouts.
• Act as the subject matter expert (SME) on cloud billing, vendor pricing models, and contracts.
• Collaborate Cross-Functionally:
• Work closely with Finance, Engineering, Capacity, and Procurement teams to embed FinOps principles and culture across the organization.
• Create what-if models and simulate cost impact of architectural or usage changes.

Benefits

• You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
• Specific benefits may vary based on your role.
• For detailed eligibility requirements and benefits information, visit blockbenefits.com.
• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees