Program Manager- Financial Crimes Risk 1LOD

American Express•New York, NY

8d•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Manager, 1LOD Program Reporting is responsible for establishing and delivering enterprise-level reporting that provides clear, integrated visibility into financial crimes risk, control effectiveness, issues, and remediation execution across the First Line of Defense. By identifying trends, misalignment, and early warning signals, this role strengthens leadership confidence, supports risk-informed decision-making, and reinforces regulatory readiness.

Requirements

3+ years of experience in PMO operations, program coordination, or portfolio reporting
Strong organizational and execution skills with high attention to detail
Experience producing executive-level reporting and dashboards
Comfortable operating in fast-paced, highly matrixed environments
Strong communication skills and ability to coordinate across diverse stakeholder groups
Bachelor Degree

Nice To Haves

Data Analytics, Analytical Dashboards, Reporting Tools

Responsibilities

Maintain the enterprise KPI/KRI framework for financial crimes risk management, ensuring alignment to Financial Crimes Risk Appetite and regulatory expectations
Produce integrated, regulator-grade reporting across: financial crimes risk posture control effectiveness issues and remediation status execution progress against committed plans
Translate complex data into clear, decision-ready insights, enabling leadership to understand risk exposure, progress, and areas requiring action
Provide structured reporting to the Financial Crimes Council, senior leadership, and the Board, tailored to audience and decision needs
Identify enterprise-wide trends, emerging risks, and misalignment across business units, controls, and remediation activities
Develop and own the program health narrative, clearly articulating what the data means, where risk is increasing or decreasing, and how remediation efforts are impacting the First Line risk profile

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities