The Program Manager is responsible for designing, delivering, and continuously improving onboarding experiences that prepare new field team members to succeed quickly and confidently in their roles. Reporting to the Senior Manager, Learning & Development, this role will create scalable onboarding solutions for field frontline, and leadership onboarding and training. This role ensures that every new hire gains product knowledge, systems proficiency, sales skills, and customer experience mindset necessary to perform at a high level from day one. The ideal candidate thrives on connecting learning to measurable results, is passionate about field-based development, and excels at building engaging, hands-on learning experiences that stick.