Program Manager, Expansion, Prime Air Drone Delivery

Amazon • Austin, TX

10h

About The Position

How do you get items to customers quickly, cost-effectively, and—most
importantly—safely, in less than an hour? And how do you do it in a way that can
scale? Our teams of hundreds of scientists, engineers, aerospace professionals,
and futurists have been working hard to do just that! We are delivering to
customers, and are excited for what's to come. Check out more information about
Prime Air on the About Amazon blog
(https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).

If you are seeking an iterative environment where you can drive innovation,
apply state-of-the-art technologies to solve real world delivery challenges, and
provide benefits to customers, Prime Air is the place for you.

Come work on the Amazon Prime Air Team!

Amazon Prime Air is revolutionizing delivery through autonomous drone
technology, aiming to deliver packages to customers in 30 minutes or less. Our
breakthrough technologies, including advanced BVLOS (Beyond Visual Line of
Sight) capabilities and sophisticated detect-and-avoid systems, have earned FAA
approvals and are setting new standards in autonomous delivery.

With operations already successful in multiple locations and expansion planned,
we're seeking an experienced Program Manager to develop and implement strategic
operational frameworks. In this role, you'll work at the intersection of
innovative technology, operational excellence and implementation, and strategic
planning to help scale Prime Air's revolutionary delivery system.

The ideal candidate brings positive energy and enthusiasm that inspires teams
and elevates the work environment. They have a demonstrated track record of
delivering complex technical programs on schedule, and know how to tactfully
hold deliverable owners accountable, keeping work moving and driving initiatives
across the finish line without losing the trust of their partners. They are
skilled at looking around corners, proactively identifying upcoming risks and
dependencies before they become blockers, and developing mitigation strategies
that keep programs on track. This role requires the ability to drive decisions
in ambiguous environments, strong business acumen, and exceptional bias for
action. You are an effective written and verbal communicator and can navigate
competing priorities across a complex organization with high visibility to
customers and stakeholders.

This role requires the candidate to be located near a major airport, as travel
is expected to exceed 50% to support site launches, cross-functional team
coordination, and operational expansion across multiple locations.

Export Control License: This position may require a deemed export control
license for compliance with applicable laws and regulations. Placement is
contingent on Amazon's ability to apply for and obtain an export control license
on your behalf.

Requirements

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Travel up to 50% of the time

Nice To Haves

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Expertise with project management tools like Asana, Smartsheet, Quick Suite, etc

Responsibilities

• Bring positive energy and a solutions-oriented mindset that motivates cross-functional teams and fosters a high-performance culture
• Proactively identify and mitigate upcoming risks by looking around corners
• Tactfully chase deliverable owners and hold teams accountable, ensuring commitments are met and work consistently moves across the finish line
• Remove barriers to success through collaborative problem-solving
• Develop and execute program level mechanisms to succinctly define program status, risks, and solutions to Sr. Leadership
• Lead cross-functional initiatives requiring coordination across engineering, operations, and regulatory teams
• Drive projects across the finish line, ensure successful new site openings, and turnover to operations
• Travel 50%+ to support site launches, operational reviews, and cross-functional program milestones

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed