Program Manager- Diversion First Waterbury

Wheeler•Waterbury, CT

7d•$71,000

About The Position

POSITION SUMMARYDiversion First is a state-wide effort to ensure all youth in Connecticut have the opportunity to be diverted away from formal processing in the juvenile justice system for low level offenses which otherwise result in a referral to juvenile court, thus improving the youth’s long-term outcomes. Diversion First will utilize the Youth Diversion Team (YDT) model, a reimagined Juvenile Review Board which has evolved in Connecticut for over 40 years. This is a restorative justice approach designed to focus on repairing harm and offering supported supervision to address underlying needs. Youth take accountability for their actions, repairing the harm while community accountability ensures that the youth's needs are met. Shared accountability reinforces the youth's connection to the community and engagement in pro-social behaviors. Diversion First staff screen and refer for needs, including but not limited to, behavioral/mental health, substance use and trauma. Participants will be provided with case management support throughout the process to ensure success. SALARY $71,000

Requirements

Master's Degree in juvenile/criminal justice, community planning, social work administration or related field, with at least 3 years’ experience with service delivery to children, adolescents and families is required.
Must have a valid driver's license and access to reliable transportation.

Nice To Haves

Supervisory and program management experience is strongly preferred.

Responsibilities

Provides administrative and programmatic oversight in accordance with model, program, and agency requirements.
Ensures service delivery, record documentation and record oversight in accordance with Youth Diversion Team (YDT) model, program, and agency requirements.
Maintains accountability for the achievement of program(s) goals and staff compliance with organizational and contractor’s goals and deadlines (e.g., certifications, training, standards).
Ensures that staff members and self-attend, participate and/or otherwise complete required supervision, rounds, and other internal/ external trainings and meetings in accordance with program, contractor, and agency requirements.
Provides continued support and feedback to staff members regarding strengths, performance concerns, strategies for improvement through the consistent use of supervision, documentation and as necessary, corrective action plans developed and implemented in conjunction with Director and/or other senior staff.
Communicates in a positive and effective manner with other service providers, managed care companies, DCF, CSSD, and other internal and external customers and promotes the same professionalism of staff members.
Takes active lead in local and statewide system of care and trainings.
Maintains a consistent and active community voice on each community YDT.
Conducts effective performance evaluations, sets goals and objectives, and monitors performance.
Helps team execute career development plans.
Facilitates staff and team development by consistently acknowledging each team member's contributions, effectively utilizing each team member to his/her fullest potential, motivating team members to work together utilizing each other’s strengths and leadership skills, mitigating team conflict and communication problems, and serving as a role model to set and manage expectations.
Provides orientation and training to new staff.
In conjunction with leadership determines staffing requirements and hires new staff.
Identifies and suggests areas for improvement in internal processes along with possible solutions.
Implements changes, with senior staff approval, to maximize operating efficiency.
Recruits community leaders in education, law enforcement, business, social services, and child advocacy for community YDT membership.
Provides coverage for staff vacancies or absences on an as needed basis.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

Benefits

Comprehensive medical and prescription insurance through Centivo
Comprehensive dental and vision insurance through Cigna
Access to wellness programs to support your physical and mental health
Enjoy peace of mind with company-paid life and AD&D insurance
403(b) Plan, with contributions from the company
Pursue your educational goals with our Education Reimbursement Program
Access training and development opportunities
Receive a productivity incentive to recognize your hard work and dedication
Get reimbursed for licensure/certification expenses
Recharge with generous paid time off, including:
15 vacation days per year to explore and recharge
8 sick days per year for your well-being
2 personal days per year for your personal needs
2 floating holidays per year to celebrate what matters to you
9 paid company holidays to spend with loved ones
Access free and confidential counseling through our Employee Assistance Program (EAP)