Program Manager (DAS Focus/ AT&T ISE)

Communication Technology Services•Marlboro, MA

9d•$90,000 - $115,000•Remote

About The Position

Communication Technology Services (CTS) is one of the largest integrators and managed service providers in the U.S., specializing in the design, installation, and support of Distributed Antenna Systems (DAS), Small Cell, and 4G/5G Private Wireless Networks. We are driven by the desire to solve complex customer problems, the excitement of deploying new technologies, and our dedication to delivering advanced wireless solutions as simple, scalable offerings for our customers. We are seeking an experienced Program Manager to support our National Team. This role is ideal for candidates who are flexible, hands-on, and eager to travel, as it requires 15-20% travel throughout the United States . Candidates may be based anywhere in the U.S., with all travel fully supported by CTS. The Program Manager will lead and manage multiple DAS deployment projects with a strong emphasis on AT&T systems, reporting, and data integrity. This role requires a highly organized, detail-oriented professional with strong communication skills, advanced Excel capabilities, and experience coordinating cross-functional teams in a fast-paced environment.

Requirements

5+ years of project/program management experience, ideally in cellular DAS deployments
3+ years of experience in the wireless telecommunications industry
Strong experience managing multiple projects simultaneously
Advanced proficiency in Microsoft Excel and Microsoft Office Suite
Experience with project management tools (e.g., Microsoft Project, Smartsheet, Zoho)
Strong understanding of project planning tools (Gantt charts, task tracking, resource allocation)
Ability to coordinate remote teams and operate effectively in a fast-paced environment
Excellent communication, organizational, and problem-solving skills

Nice To Haves

Experience with AT&T systems and processes
Familiarity with IWM (In-Building Wireless Management) database
Experience with SiteTracker or similar platforms
PMP certification preferred (CAPM considered)
Knowledge of SwiftTrac applications (NORAD, FileTrac, Quality Punchlist, MPACT)
Background in in-building DAS deployments and program management

Responsibilities

Manage multiple DAS and signal source deployment projects simultaneously, ensuring consistent execution across all phases
Review and validate project scope, goals, risks, timelines, and deliverables with stakeholders
Provide daily reporting including next-step analysis, tracker updates, and risk management for at-risk items
Maintain comprehensive project documentation using cloud-based project management tools
Identify project dependencies and manage critical path activities
Manage LIDAR-related activities including POs, scheduling, IWM updates, CAD downloads, and customer coordination
Oversee Production Curve reporting, including: Daily data integrity analysis Closeout tracking and reporting Dashboard creation and regional training
Maintain and update systems including IWM and other tracking platforms
Support CBSS / IWM enhancements and rollout of tools such as RFDS, BOM, and scheduling tools
Coordinate cross-functional resources including HetNet, RF TA2/TA3, LIDAR, and 3PO commissioning teams
Work closely with Finance and Purchasing for vendor PO releases
Coordinate with project coordinators and warehouse teams to ensure equipment readiness
Lead recurring project status meetings and stakeholder communications
Support / Coordinate engineering and deployment activities including: Commissioning Integration and optimization Data collection and testing Closeout documentation
Provide program management support for AT&T ISE initiatives
Support NOC Preventative Maintenance programs
Attend customer calls, weekly data integrity reviews, and quarterly regional meetings
Proactively manage scope, schedule, and project risks, implementing corrective actions as needed
Maintain accurate reporting across all active projects