Program Manager, Community Residential Setting - Maple Grove

Residential Transitions • Maple Grove, MN

4d • $25

About The Position

Program Manager-Community Residential Setting Company Overview: At Residential Transitions, Inc. (RTI) , our mission is to help people improve their quality of life by empowering them with knowledge, resources, and skills—while always treating them with dignity and respect. We proudly serve individuals across Minnesota who are living with mental illness, substance use challenges, and other disabilities. Our services support people living independently in the community, in their own homes, as well as in our residential settings. Through compassionate care and a person-centered approach, we aim to make a lasting difference in the lives of those we serve. Position Overview: Program Manager oversees services and staff at a designated location. Overseeing services include clinical evaluations at a program level and of individuals with a severe mental illness diagnosis, developmental disability and or traumatic brain injury. Overseeing staff will include most administrative activities to cover the full cycle of employment: interviewing, onboarding, support, evaluation, and progression or discipline. Operating in a DSP environment means your staff will be engaged in intensive 1:1 care of our clients, 24-7 every day. You will report to the Area Director and have direct reports.

Requirements

• We are looking for someone who has a mix of industry knowledge, clinical knowledge, and leadership experience.
• 4-6 years of combined education and or experience.
• Acceptable forms of years of experience include, but are not limited to:
• Bachelor’s (4 year) Degree in Social Work, Human Services, or another industry related field.
• Associate’s (2 year) Degree in Social work, Human Services, or another industry related field.
• A Diploma (1 year) from an accredited post-secondary institution in Social Work, Human Services, or another industry related field.
• Full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older, under the supervision of an authorized staff person as defined by the state.
• Full-time work experience supervising those providing direct care services to persons with disabilities or persons aged 65 and older, as an authorized staff person as defined by the state.
• Ability to pass a Department of Human Services background check.
• Ability to pass the BCA Criminal Background Check and the Sexual Exploitation of Patients by Psychotherapist screen required by DHS.
• Ability to pass screening required by Federal Human Services office of the Inspector General.
• Ability to organize and work independently.
• Willingness to travel within the Metro Area, for applicable mileage reimbursements, with a current driver’s license, clean record, and personal vehicle with insurance.
• Possess a person-centered approach, consistent with the Philosophical approach of the individual program and RTI
• Ability to work with culturally diverse populations.
• Other, as needed, as company and role grow or evolves.
• Employees in this role must be able:
• Walk, stand, sit, bend, climb stairs, use a ladder, and perform crisis prevention/intervention techniques
• Use hands for writing, typing, data entry, and medication dispensing
• Lift up to 40 lbs. and occasionally exert physical effort during duties
• Maintain vision and hearing necessary for reading charts, operating office equipment, using a computer, and driving a vehicle

Responsibilities

• Staff Administrative Duties
• Meeting 1:1 with program clients
• Program Administrative Duties
• Ensuring compliance with all state regulations and regulatory agencies
• Work with a range of severe mental illness (SMI) diagnosis, including Major Depressive Disorder, Generalized Anxiety Disorder, Schizophrenia, PTSD, and others

Benefits

• Generous PTO: Accrue paid time off based on tenure: up to 80–168 hours annually depending on years of service
• On-Demand Pay: Access your earned pay anytime.
• Paid Holidays: 7 company-paid holidays + 1 floating holiday.
• Retirement: 401(k) with company matching contribution.
• Health Benefits: Medical, dental, and vision insurance.
• Professional Growth: CEU courses, clinical supervision, and monthly paid trainings relevant to services provided.
• Career Advancement Opportunities: Grow within RTI.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree