Program Manager, Communications

Nevada System of Higher Education • Evanston, IL

76d • $35 - $54

About The Position

The Program Manager, Communications is a key strategic communications role focused on a high-priority, enterprise-wide initiative. This position leads the development and execution of integrated communications efforts that engage stakeholders, support change management, and ensure alignment across clinical, operational, and administrative teams. The ideal candidate will be both a strategic thinker and skilled tactician, experienced in navigating complex environments and delivering compelling, consistent messaging throughout the project lifecycle.

Requirements

• Bachelor’s degree in communications, Public Relations, Journalism, or a related field required.
• Minimum 8 years of progressive experience in strategic communications, project communications, or corporate communications.
• Experience leading communications for large-scale operational or transformation initiatives preferred.
• Experience working in healthcare or similarly complex, regulated environments is highly desirable.

Nice To Haves

• Deep understanding of strategic communications principles and best practices.
• Familiarity with change management, stakeholder engagement, and project communications frameworks.
• Knowledge of healthcare operations, enterprise transformation, or technology implementations is a plus.
• Exceptional writing, editing, and content development skills.
• Strong project management skills with the ability to manage competing deadlines and priorities.
• Skilled in stakeholder management and comfortable working with all levels of leadership.
• Expertise in simplifying complex information for broad audiences.
• Ability to think strategically while executing tactically.
• Ability to adapt quickly, remain flexible in dynamic environments, and influence without authority.
• Ability to build influence and credibility across senior stakeholders and functional silos.
• Ability to connect the dots across initiatives and proactively identify communication gaps or conflicts.

Responsibilities

• Develop and implement integrated communications strategies that drive project-specific goals and align with overall strategic objectives.
• Anticipate and proactively address potential challenges, risks and opportunities - providing strategic counsel to Endeavor Health leaders and key stakeholders.
• Facilitate open and transparent communication channels to foster trust and collaboration.
• Partner with clinical, operational, and IT teams to ensure cohesive messaging and enterprise-wide alignment.
• Support communications change management and large-scale transformation.
• Lead and manage complex communications from inception to completion, ensuring on time delivery to the highest quality standards.
• Develop detailed execution plans, timelines, and resource allocation.
• Collaborate with teams to develop content toolkits, FAQs, leader talking points, training previews, and intranet content.
• Support governance processes for message intake, review, approvals, and sequencing.
• Employ a journalistic approach to content creation, leading with curiosity and conducting thorough research.
• Translate complex, technical, or clinical concepts into compelling and accessible communications.
• Develop engaging, multi-faceted content for deployment across a variety of communications channels.
• Mentor and guide junior team members or matrixed contributors as needed.
• Foster a culture of accountability, collaboration, support and continuous improvement.
• Partner closely with communications leadership to align messaging, voice, and brand.

Benefits

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree