Program Manager, Claims Adjuster (RIM Work Comp Dept) - HYBRID

Vanderbilt University Medical Center•Nashville, TN

2d•Hybrid

About The Position

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: RIM Work Comp Job Summary: JOB SUMMARY The Program Manager will have a vital role in timely handling of assigned complex litigated automobile losses, property losses and general liability claims for the organization. The role will work with both internal and external partners including attorneys, to deliver quality customer service.

Requirements

Relevant Work Experience
Experience Level: 3 years
Education: Bachelor's

Responsibilities

Responsible for accurate and timely management and investigation of all automobile losses, property losses and general liability claims with minimal supervision from set up to closure. This includes litigated claims
Completes initial contacts with witnesses, department leaders, facilities to obtain facts of the loss and liability determination
Coordinates in-person meetings for investigations with department leadership and insurance carriers
Determine if subrogation is possible for recovery from another party and responsible for ensuring we receive payment
Oversees workplace violence events-reports information out to leadership
Attend meetings in person when necessary
Assign claims to Defense Attorney when a Summons and Complaint is filed with the court system
Review invoices, estimates, expenses and legal bills before approving payment
Responsible for timely payments
Prepares trend reports for report out to Risk Management leadership
May assist workers compensation team when needed
The responsibilities listed are a general overview of the position and additional duties may be assigned.