Program Manager, City Compliance

Lime

70d

About The Position

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally. The City Compliance team plays a critical role in upholding Lime’s permit obligations across global markets. As a Program Manager, you’ll help develop the tools, processes, and insights that ensure we meet regulatory requirements and mitigate risk. You will sit at the intersection of policy, data, and operations - building dashboards, driving monitoring infrastructure, and ensuring the right stakeholders are alerted to compliance issues. This role is ideal for someone who is detail-oriented, analytical, and passionate about building scalable solutions that uphold our commitments to cities.

Requirements

• 5+ years of experience in tech-enabled operations, with experience automating complex business processes at large-scale
• A master in writing efficient SQL, with expertise in BI tools (e.g., Tableau, Google Scripts Python)
• Demonstrated ability to develop automated monitoring systems and scalable reporting tools
• Excellent cross-functional communication skills and comfort working with Legal, Government Relations, Engineering, and Data Science
• Experience building and documenting SOPs, escalation workflows, and operational playbooks
• Highly organized, with a strong attention to detail and a proactive approach to identifying risk
• High tolerance for ambiguity with a natural reflex for reducing a complex business problem into well-structured tangible components

Responsibilities

• Build and maintain scalable operational business solutions, focused on complete end-to-end process centralization and automation
• Partner with Data Science to integrate new datasets from various sources into a unified, coherent data model that supports analytics and reporting
• Support the development and implementation of systems to monitor compliance with local permit requirements across cities in the NA and APAC regions
• Help build scalable processes and tools that surface risks, track regulatory performance, and drive issue resolution
• Contribute to cross-functional workflows that ensure regulatory commitments are consistently met, including reporting, dashboarding, and escalations
• Partner with teams across Government Relations, Legal, Operations, and Data to ensure our compliance infrastructure supports market needs
• Participate in identifying opportunities for operational improvements and risk mitigation related to city compliance
• Help create internal documentation, workflows, and recurring reviews that improve visibility and accountability across teams

What This Job Offers

• Number of Employees: 501-1,000 employees