Program Manager- Care Coordination Program

GANG ALTERNATIVE INC•Miami, FL

6d•$60,000 - $62,000•Onsite

About The Position

The Program Manager provides day-to-day oversight of the program, performance measures, community network of providers and stakeholders in the communities. Program Manager is responsible to supervise assigned staff for providing case management services including: outreach and recruitment; screening; administering assessments; preparing client development plans; creating and maintaining client files; facilitating sessions; coordinating client development activities; monitoring and tracking client progress including administering data collection and evaluation instruments; and resource development including linking clients to appropriate support services.

Requirements

Minimum of a Master’s Degree in public administration, social work, and/or community planning or related; plus 7 years progressively responsible management and supervisory experience with the ability to foster strong teamwork.
Requires excellent leadership skills in community involvement and organizations; excellent communication skills and ability to reach a variety of audiences.
Requires strong organizational, management skills and writing skills; prior experience managing government grants, coordinating with community partners, community development and planning, financial management and reporting.
Requires excellent interpersonal skills, knowledge of the target community and resources for substance abuse, cultural competence and ability to work effectively with youth and adult volunteers.
Must have basic computer and keyboarding skills.
Excellent organizational skills, dependent and responsive with attention to details and ability to prioritize multiple tasks
Ability to work effectively in team environment, excellent interpersonal skills with positive attitude and maximum discretion when handling sensitive and confidential information
Customer service oriented
Extended knowledge of community and social services in Miami-Dade County
Willingness to work flexible schedules as deemed necessary including weekends and evening
Other duties as assigned.

Nice To Haves

Fund raising background is desirable.
Bilingual (Creole speaking) preferred

Responsibilities

Provides appropriate support to the Community Partnership, staff, volunteers, committees and task forces to accomplish mission.
Provides oversight and accountability for Place-based Community Partnership grant ensuring effective implementation and deliverables.
Facilitates recruitment and orientation of Care Coordination Supervisor.
Supervises Care Coordination Supervisor, ensures contracts and other resources are in place to support Community Partnership activities and action plan.
Fosters partnership member outreach, engagement and participation.
Facilitates interface with larger systems and fosters effective collaborative relationships.
Facilitates coordination with other regional and county service partnerships.
Ensures Community Partnership action plan is implemented with cultural competence achieves timely results and provides timely reporting.
Ensures evaluation component is implemented.
Ensures that all program activities are in compliance with applicable rules and regulations.
Ensures grant financial management and grant required reporting is submitted accurately and on time.
Provides leadership for future program development and sustainability
Other duties as assigned.