About The Position

The Program Manager & Business Analyst Lead, Commercial Launch Readiness is responsible for leading the strategy and execution of global commercial launch activities across a portfolio of offerings. This role blends strong program management discipline with deep business analysis expertise to ensure new offerings are successfully introduced to market with maximum impact. In addition to driving launch readiness, this role ensures requirements are clearly defined, processes and systems are optimized, and execution aligns with broader business objectives. The ideal candidate brings experience in global launch execution, operational excellence, and process optimization within fast-paced, cross-functional environments.

Requirements

  • Bachelor’s degree in Business, Marketing, Operations, or related field; advanced degree preferred.
  • 10+ years of professional experience, including 5+ years in global commercial launch, program management, or business analysis roles.
  • Proven track record managing large-scale, cross-functional global launch programs.
  • Strong business analysis skills including requirements gathering, workflow documentation, and process optimization.
  • Familiarity with process improvement methodologies such as Lean or Six Sigma.
  • Excellent communication and influencing skills across global stakeholders and executive audiences.
  • Strong analytical and problem-solving capabilities with data-driven decision-making experience.
  • Experience building executive-level reporting and dashboards.
  • Ability to operate effectively in fast-paced, global, multi-priority environments.

Nice To Haves

  • Experience leading complex SaaS or technology product launches globally.
  • Demonstrated success driving measurable commercial impact from launch initiatives.
  • Strong operational mindset with proven ability to scale processes across regions.
  • Experience embedding continuous improvement frameworks into launch governance.
  • Ability to balance strategic vision with hands-on execution.

Responsibilities

  • Develop and execute comprehensive global commercial launch strategies aligned to business goals and market needs.
  • Lead cross-functional teams including Product Management, Services, Marketing, Sales, Finance, and Supply Chain to ensure coordinated launch execution.
  • Drive go-to-market plans including positioning, messaging, and channel strategies across regional and global markets.
  • Establish and maintain launch readiness processes including risk management, timeline tracking, and stakeholder communications.
  • Monitor market trends and refine launch strategies to maximize impact.
  • Define KPIs to measure launch success and conduct post-launch reviews to drive continuous improvement.
  • Partner with stakeholders to gather, document, and translate business requirements into actionable launch readiness plans.
  • Analyze and document current-state processes, identify gaps, and recommend improvements.
  • Enhance workflows, systems, and tools to improve efficiency, scalability, and effectiveness.
  • Develop standardized templates, playbooks, and documentation to support consistent global launch execution.
  • Provide program reporting including progress updates, risk analyses, and executive-ready dashboards.
  • Deliver data-driven insights and recommendations to optimize program execution and supporting business processes.

Benefits

  • Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
  • We encourage individuals to apply based on their passions.
  • Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
  • With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
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